Original price was: CAD$167.02.CAD$156.58Current price is: CAD$156.58.
Authorized Partner for United States (US)Standard hardware replacement sends a unit back to a depot without tracking who handles the drives and boards in transit. For networks that process sensitive data, that’s a chain-of-custody gap that compliance frameworks flag immediately. The FC-10-S424E-301-02-12 closes that gap with a 1-year Secure RMA contract that requires authenticated, documented handling of every replaced component on the FortiSwitch 424E.
The FC-10-S424E-301 service code activates Secure RMA on the FortiSwitch 424E for a 1-year term. When a hardware failure requires a unit swap, Fortinet’s service team coordinates the replacement through a chain-of-custody process: the failed unit is handled by authenticated personnel, tracked from pickup through destruction, and destroyed to meet standard data-destruction requirements. The replacement unit ships through the same vetted channel.
Secure RMA is specified in environments where the standard depot-return process creates a compliance risk. If your FortiSwitch 424E sits in a segment that processes classified data, cardholder data, protected health information, or any data subject to documented disposal requirements, standard RMA leaves an audit gap. The FC-10-S424E-301-02-12 closes that gap for the full 1-year service period.
This is a software-delivered service contract. DataCenter360.ca delivers the activation key and registration instructions by email within one business day of purchase. There’s no hardware in the box — the Secure RMA exchange process only activates when a replacement is needed, at which point Fortinet’s service team takes over the logistics. The entitlement is tied to the FortiSwitch 424E’s serial number and visible in Fortinet’s support portal.
Secure RMA is an enhancement to the FortiCare support tiers that adds chain-of-custody handling to the standard hardware replacement process. The table below shows how it fits within the broader FortiCare service structure.
| Support Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is a Fortinet Select Partner and authorized source for FortiCare service contracts including Secure RMA. The FC-10-S424E-301-02-12 ships as an electronic license — you’ll receive activation details within one business day. Government, healthcare, and finance teams frequently order Secure RMA alongside new hardware; contact us if you need a quote that covers both.
Standard RMA sends a replacement unit to you and expects the failed unit back via courier — no controlled handling of the internal components. Secure RMA adds a documented chain-of-custody process: the replaced hardware is handled by vetted personnel, tracked at each handoff, and destroyed in a manner that meets data-destruction compliance requirements.
Secure RMA is most commonly specified in government, defense, healthcare, and financial services environments where regulations (NIST SP 800-88, PCI DSS, HIPAA, and similar) require documented media or hardware destruction. Any environment handling classified, PII, or payment card data on the same network segment as the switch should evaluate this option.
After purchasing the FC-10-S424E-301-02-12 from DataCenter360.ca, you’ll receive an activation key delivered electronically within one business day. The entitlement is registered to the FortiSwitch 424E’s serial number in Fortinet’s support portal. If a hardware failure occurs, Fortinet’s service team coordinates the Secure RMA exchange through their authorized service channels.
Yes — Secure RMA is designed to work alongside FortiCare Premium or Elite. Pairing the two gives you both the accelerated response times of FortiCare Premium and the chain-of-custody assurance of Secure RMA on the same FortiSwitch 424E.
Yes. DataCenter360.ca delivers FortiCare Secure RMA contracts electronically to any country. The on-ground Secure RMA exchange process is coordinated through Fortinet’s authorized service partners in each region.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-424E |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-S424E-301-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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