CAD$222.68 Original price was: CAD$222.68.CAD$179.59Current price is: CAD$179.59.
Most IT budgets cycle annually, and a 1-year FortiCare contract is the natural fit for that rhythm. FC-10-S424E-247-02-12 covers the FortiSwitch-424E for twelve months with 24/7 Fortinet TAC access, advance hardware replacement, and full firmware update rights. Whether you’re bringing a new switch online or renewing expiring coverage, this is the standard annual support tier for the 424E.
FortiCare Premium gives you direct access to Fortinet engineers and hardware protection throughout the term. On the FortiSwitch-424E, this 1-year contract includes:
This product provides FortiCare Premium coverage. The table below compares the three support tiers for FortiSwitch hardware.
| Coverage | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 2-hour callback | 1-hour callback |
| 24/7 telephone support | — | ✓ | ✓ |
| Advance hardware replacement | — | ✓ | ✓ |
| Priority RMA add-on eligibility | ✓ | ✓ | ✓ |
| Firmware updates & portal access | ✓ | ✓ | ✓ |
| Extended LTS & monitoring portal | — | — | — |
Annual terms suit organizations that prefer to align support renewals with their fiscal year, want flexibility to change tiers at renewal, or are deploying the FortiSwitch-424E for the first time and evaluating coverage needs before committing longer. The 1-year term also fits scenarios where multiple switches have staggered purchase dates and the team hasn’t yet consolidated contract end dates.
FC-10-S424E-247-02-12 is a software entitlement. Fortinet delivers the contract license electronically, typically within one business day after your order is processed. You register it to the FortiSwitch-424E serial number through the FortiCare portal at support.fortinet.com. No physical media is involved, and the contract can be purchased by organizations anywhere in the world.
FortiCare Premium includes advance hardware replacement at standard response time. For deployments where a failed FortiSwitch-424E creates an immediate business impact, Priority RMA (FC-10-S424E-210-02-12) is a complementary add-on that tightens the shipment SLA to same-business-day or next-business-day. Both contracts can be registered to the same serial number and serve distinct purposes: FortiCare Premium for TAC and firmware; Priority RMA for accelerated physical replacement.
DataCenter360.ca is a Fortinet Select Partner that processes FortiSwitch support orders the same business day. We confirm serial number compatibility and term alignment before invoicing, and can co-term multiple contracts if you’re standardizing your switch fleet renewal schedule. If you’re purchasing hardware and support together, we handle both in one order.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-424E |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-S424E-247-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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