Fortinet FortiSwitch 424E FortiCare Premium, 3-Year (FC-10-S424E-247-02-36)

SKU: FC-10-S424E-247-02-36

Original price was: CAD$668.05.Current price is: CAD$538.76.

Save:19%You save CAD$90.52
FortiSwitch-424E 3-Year FortiCare Premium (FC-10-S424E-247-02-36) covers your 24-port campus switch for three years with 24/7 Fortinet TAC access, advance hardware replacement, and full firmware update rights.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
US flag Authorized Partner for United States (US)
  Licensing available worldwide — delivered electronically to any country
  Brand New
  Official Fortinet Partner Support
  100% Secure Checkout

Product description

Three years of FortiCare Premium on a FortiSwitch-424E means one contract to register, one renewal date to track, and support pricing locked in for the normal campus switch lifecycle. FC-10-S424E-247-02-36 gives the switch 24/7 Fortinet TAC coverage, advance hardware replacement, and firmware access from activation through year three — without the annual renewal cycle of a 1-year contract.

What FortiCare Premium Covers for the FortiSwitch-424E

FortiCare Premium is Fortinet’s full-coverage support tier for deployed hardware. On the FortiSwitch-424E, this 3-year contract provides:

  • 24/7 phone and web support through Fortinet TAC
  • Advance hardware replacement — replacement ships before you return the failed unit
  • All FortiSwitchOS firmware updates, bug fixes, and security patches
  • FortiCare portal access for case management and technical documentation

FortiCare Support Tier Comparison

This product provides FortiCare Premium coverage. The table below compares the three FortiCare support tiers for FortiSwitch hardware.

Coverage Essential Premium Elite
Critical-issue response Next business day 2-hour callback 1-hour callback
24/7 telephone support
Advance hardware replacement
Priority RMA add-on eligibility
Firmware updates & portal access
Extended LTS & monitoring portal

Who Chooses the 3-Year Term

Organizations with a stable access layer and a standard 3-to-5-year hardware refresh cycle tend to align support terms to match. A 3-year FortiCare Premium contract lowers the per-year cost compared to three consecutive 1-year renewals, reduces administrative overhead, and keeps the FortiSwitch-424E under continuous coverage through the most active part of its deployment life. It also simplifies auditing: one contract record instead of three.

Activation and Delivery

FC-10-S424E-247-02-36 is delivered as a software entitlement. After your order is processed, Fortinet emails the contract license, typically within one business day. You register it to the FortiSwitch-424E serial number at support.fortinet.com. The contract activates immediately on registration — no hardware shipment is involved, and it is available to organizations anywhere in the world.

FortiCare Premium vs Priority RMA

FortiCare Premium covers 24/7 TAC access, firmware updates, and advance hardware replacement at standard SLA. Priority RMA (FC-10-S424E-210-02-36) is a supplemental contract that accelerates the physical replacement window to next-business-day or same-business-day shipment. If the FortiSwitch-424E aggregates traffic from several downstream devices and rapid recovery matters, adding Priority RMA alongside Premium is the standard approach for tightening SLAs further.

Buying from DataCenter360.ca

DataCenter360.ca carries FortiSwitch-424E FortiCare contracts in 1-, 3-, and 5-year terms and processes all orders electronically the same business day. If you are co-terming several FortiSwitch contracts or aligning a switch fleet to a single renewal date, reach out — we can structure the order to simplify your future renewal cycle.

Can a 3-year contract be started mid-way through a hardware deployment?
Yes. The 3-year term begins on the activation date at support.fortinet.com, not the switch purchase date. If the FortiSwitch-424E has been running unregistered or under a lapsed contract, this is the correct contract to restore premium support coverage.

Does advance hardware replacement apply if the switch fails in year 2 or 3?
Yes. Advance hardware replacement is available throughout the entire 3-year contract term, not just in the first year. As long as the contract is active, a replacement unit can be requested through Fortinet TAC.

Is a 3-year contract cheaper per year than stacking three 1-year renewals?
Generally, yes. Multi-year FortiCare contracts are typically priced below the sum of equivalent annual renewals. The exact difference depends on current pricing; DataCenter360.ca can provide a comparison quote.

Does this contract cover only the FortiSwitch-424E, or also other models?
This contract is model-specific. FC-10-S424E-247-02-36 is registered to a single FortiSwitch-424E serial number. Other FortiSwitch models in your environment require their own matching FortiCare contracts.

What FortiSwitchOS firmware updates does this contract include?
Under FortiCare Premium, you receive access to all FortiSwitchOS feature releases, maintenance updates, and security patches published during the active contract period. This includes any firmware required to address CVEs affecting the FortiSwitch-424E platform.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-424E

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S424E-247-02-36

Customer ratings & reviews

0.0
Based on 0 reviews
5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
0 of 0 reviews

Sorry, no reviews match your current selections