Fortinet FortiSwitch 424E FortiCare Premium, 5-Year (FC-10-S424E-247-02-60)

When the FortiSwitch-424E is going into a stable campus environment with no planned access-layer swap in the next five years, locking in FortiCare Premium for the full term removes the annual renewal task from the calendar. FC-10-S424E-247-02-60 covers 24/7 Fortinet TAC support, advance hardware replacement, and ongoing firmware access from activation through year five — priced below five stacked 1-year renewals.

What FortiCare Premium Covers for the FortiSwitch-424E

FortiCare Premium provides Fortinet’s full production support package. On the FortiSwitch-424E, this 5-year contract includes:

• 24/7 telephone and web access to Fortinet TAC engineers
• Advance hardware replacement — a working switch ships before you return the failed unit
• All FortiSwitchOS firmware updates, feature releases, and CVE patches throughout the term
• Full FortiCare portal access for case tracking and technical documentation

FortiCare Support Tier Comparison

This product provides FortiCare Premium coverage. The table below compares all three FortiCare tiers for FortiSwitch hardware.

Who Chooses a 5-Year Term

Five-year coverage works well for organizations with a defined long-term infrastructure plan — new campus build-outs, branch office standardization projects, or multi-site deployments where the FortiSwitch-424E is expected to remain in service through its full useful life. Finance teams often prefer the predictable multi-year OPEX line over annual procurement events. For IT teams managing dozens of switches, fewer renewal touchpoints each year is also a practical benefit.

Activation and Delivery

FC-10-S424E-247-02-60 is a software entitlement with no physical component. Fortinet delivers the contract license electronically to your registered address, typically within one business day after the order is processed. You activate it against the FortiSwitch-424E serial number at support.fortinet.com, and coverage begins immediately. The contract is available to organizations worldwide.

FortiCare Premium vs Priority RMA

FortiCare Premium includes advance hardware replacement under standard SLA. Priority RMA (FC-10-S424E-210-02-60) extends that by guaranteeing same-business-day or next-business-day shipment — a tighter SLA that matters when the FortiSwitch-424E sits at a critical aggregation point. Both contracts can run simultaneously on the same serial number. If rapid physical replacement is a requirement, adding Priority RMA to this contract is the recommended approach.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner that issues FortiSwitch support contracts for organizations across Canada and worldwide. We process electronic orders the same business day, confirm serial compatibility before invoicing, and can bundle multi-switch or multi-year coverage in a single quote. If you’re deploying a fleet of FortiSwitch-424E units and want consistent 5-year contract coverage across all of them, contact us for a volume order.