Fortinet FortiSwitch 424E 4-Hour Hardware Priority RMA, 3-Year (FC-10-S424E-211-02-36)

When the FortiSwitch 424E is embedded in a campus or building network that can’t afford extended downtime, locking in a 3-year 4-Hour Hardware Delivery Priority RMA term means the replacement SLA doesn’t need to be renegotiated each renewal cycle. The FC-10-S424E-211-02-36 covers the device for three years with a guaranteed 4-hour hardware delivery window on confirmed failures.

What the 4-Hour Hardware Delivery Priority RMA Covers

The FC-10-S424E-211-02-36 activates three years of 4-Hour Hardware Delivery Priority RMA for one FortiSwitch 424E unit. Replacement hardware is dispatched from a local Fortinet depot within four hours of TAC confirming a hardware failure — Advanced Replacement, so the new unit ships before the failed device is returned. This service requires FortiCare Premium or FortiCare Elite to remain active on the same device throughout the 3-year term.

Who Needs This Service

This 3-year term is chosen most often by IT departments operating on 3-year capital budgets who want support SLAs aligned with the hardware investment cycle. Environments where the FortiSwitch 424E provides switching for production systems, high-density IoT, or building automation benefit from the predictability of a locked-in 4-hour response window over a multi-year horizon.

Support Tiers at a Glance

Committing to a 3-year 4-Hour Hardware Delivery term gives your team a stable, predictable SLA for the FortiSwitch 424E over a standard infrastructure cycle. This add-on requires FortiCare Premium or Elite to be active on the same device.

Activation and Delivery

DataCenter360.ca delivers the contract key by email within one business day of order. Register the FC-10-S424E-211-02-36 key in the Fortinet Support Portal alongside your active FortiCare Premium or Elite subscription to activate coverage on the specified FortiSwitch 424E unit.

RMA Tiers and Related Services

The 4-Hour Hardware Delivery RMA service sits between Next Calendar Day (FC-10-S424E-210-02-36) and the 4-Hour Hardware and Onsite Engineer tier (FC-10-S424E-212-02-36). If your team can handle physical replacement internally, the 211 service covers you. If you need a Fortinet technician on-site, the 212 tier adds that layer. Secure RMA (FC-10-S424E-301-02-36) is the alternative if compliance requires certified hardware destruction.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner delivering electronic licenses to customers worldwide. The FC-10-S424E-211-02-36 ships within one business day of order. For sites where 4-hour depot coverage needs to be confirmed, reach out before purchasing and we’ll verify Fortinet’s service map for your location.