Original price was: CAD$2,499.67.CAD$1,994.42Current price is: CAD$1,994.42.
Authorized Partner for United States (US)For the FortiSwitch 424E in long-cycle deployments, the FC-10-S424E-211-02-60 removes hardware SLA management from the annual to-do list entirely. Five years of 4-Hour Hardware Delivery Priority RMA means that regardless of when in the switch lifecycle a hardware failure occurs — year one or year four — the replacement window stays at four hours.
The FC-10-S424E-211-02-60 covers a single FortiSwitch 424E with five years of 4-Hour Hardware Delivery Priority RMA. On confirmed hardware failure, Fortinet dispatches a replacement unit from a local depot for on-site delivery within four hours — Advanced Replacement, meaning the new switch ships before the failed unit is returned. The service requires FortiCare Premium or Elite to be active on the same device for the full 5-year term.
Large campus networks, long-cycle infrastructure, and environments where IT procurement happens on a 5-year cadence are the primary buyers of this term. Aligning the RMA contract with the hardware investment cycle simplifies budget planning and support logistics. If your FortiSwitch 424E is expected to run for five or more years, a 5-year RMA term avoids coverage gaps and renewal overhead.
Choosing a 5-year 4-Hour Hardware Delivery Priority RMA term means the replacement SLA is locked in for the life of the FortiSwitch 424E deployment — no renewals, no price adjustments mid-cycle. This service requires FortiCare Premium or Elite on the same device.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca delivers the FC-10-S424E-211-02-60 contract key by email within one business day of order. Register the key in the Fortinet Support Portal alongside your active FortiCare Premium or Elite subscription to start coverage on your FortiSwitch 424E.
At 5 years, the main comparisons are between RMA tiers for the same term. Next Calendar Day 5-year (FC-10-S424E-210-02-60) covers the same window at a lower SLA target. The 4-Hour On-Site Engineer 5-year (FC-10-S424E-212-02-60) adds a Fortinet technician alongside hardware delivery. If certified destruction is required, Secure RMA 5-year (FC-10-S424E-301-02-60) is the alternative.
DataCenter360.ca is a Fortinet Select Partner delivering electronic licenses worldwide. The FC-10-S424E-211-02-60 ships within one business day of order. For multi-unit deployments at the 5-year term, contact us — volume orders for multiple FortiSwitch 424E units are handled through a straightforward process.
A 5-year term covers the typical full lifecycle of an access or distribution switch, eliminating the need for two or four renewal cycles. It simplifies budget planning and locks in the service terms and price for the duration.
Yes. The 4-Hour Hardware Delivery Priority RMA service requires FortiCare Premium or Elite to be active on the same FortiSwitch 424E for the entire coverage period. If FortiCare lapses, the Priority RMA add-on is suspended.
Unused support terms generally aren’t refundable under Fortinet’s standard contract terms. If you plan to retire the switch before the term ends, consider a shorter 1-year or 3-year term aligned more closely to the expected lifecycle.
No — 4-hour delivery requires Fortinet depot stock in your region. DataCenter360.ca can confirm depot availability for your location before you purchase. In regions without local depot, Next Calendar Day is the available Priority RMA option.
Yes, you can purchase FC-10-S424E-211-02-60 and FC-10-S424E-247-02-12 (FortiCare Premium 1-year) separately and register both in the Fortinet Support Portal. Just ensure FortiCare Premium is active before you need to invoke RMA.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-424E |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-S424E-211-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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