Original price was: CAD$3,213.86.CAD$2,564.24Current price is: CAD$2,564.24.
Authorized Partner for United States (US)A five-year commitment on infrastructure should come with a five-year commitment on recovery. The FC-10-S424E-212-02-60 extends 4-Hour Hardware and Onsite Engineer Priority RMA across the full lifecycle of the FortiSwitch 424E — no renewals mid-term to worry about, no coverage gaps between contract years.
The FC-10-S424E-212 service code covers 4-Hour Hardware and Onsite Engineer Priority RMA for the FortiSwitch 424E. When a hardware failure is confirmed, Fortinet’s service network delivers a replacement unit and dispatches an on-site engineer to your facility — both within four hours. This is the top-tier RMA offering for Fortinet switching products and requires an active FortiCare Premium or Elite subscription.
This tier suits environments where a failed access or aggregation switch creates an immediate operational impact: trading floors, hospital networks, manufacturing control systems, or dense office deployments where dozens of endpoints lose connectivity the moment a switch goes offline. If your recovery time objective is measured in hours, not days, the FC-10-S424E-212-02-60 matches that requirement.
This is a software-delivered service contract. After purchase from DataCenter360.ca, you’ll receive the activation key and registration instructions by email within one business day. Fortinet activates the entitlement against the FortiSwitch 424E’s serial number in their support portal. No hardware ships as part of this purchase — the RMA hardware only ships when an actual replacement is needed.
Priority RMA is an add-on available to FortiCare Premium and Elite subscribers. The table below places it in context with the base service levels.
| Support Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is a Fortinet Select Partner and authorized reseller of FortiCare service contracts. The FC-10-S424E-212-02-60 is fulfilled electronically — you’ll receive your activation details within one business day of purchase. For bulk licensing or multi-site deployments, reach out directly before ordering.
This service guarantees that Fortinet dispatches a replacement unit and an on-site engineer to your location within four hours of a confirmed hardware failure — the fastest hardware recovery tier in the FortiCare portfolio. It’s designed for environments where a failed switch directly impacts revenue or safety.
Yes. The FC-10-S424E-212-02-60 is a Priority RMA add-on and requires FortiCare Premium or FortiCare Elite to be active on the same FortiSwitch 424E. It cannot be purchased as a standalone service without an underlying FortiCare contract.
After purchase, DataCenter360.ca delivers the service contract activation details electronically — typically within one business day. Fortinet activates the entitlement against your device serial number. No physical media is shipped.
Yes. Fortinet recommends renewing before the existing 5-year term ends to avoid a lapse in coverage. DataCenter360.ca can process renewals and assist with multi-year or multi-device orders.
Yes. FortiCare RMA service contracts are sold worldwide. DataCenter360.ca delivers electronically to any country. The on-site engineer dispatch for the RMA component is coordinated through Fortinet’s global service network.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-424E |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-S424E-212-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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