Fortinet FortiSwitch 424E FortiCare Elite Support, 3-Year (FC-10-S424E-284-02-36)

Three years is the planning horizon that aligns a support contract with a typical network infrastructure refresh cycle. FC-10-S424E-284-02-36 locks in FortiCare Elite coverage on your FortiSwitch 424E across that entire window, removing the administrative work of annual renewals and giving your operations team a single, consistent support entitlement. For networks where the FS-424E is a stable fixture rather than a frequently rotated asset, the 3-year term offers predictable cost and uninterrupted access to Fortinet’s highest support tier.

What it covers

For the full 36-month term, FC-10-S424E-284-02-36 keeps your FortiSwitch 424E covered with 24/7 TAC access, priority routing to experienced Fortinet network engineers, and 4-hour advance hardware replacement. If the FS-424E fails at any point during the three years, Fortinet ships a replacement unit before the faulty one is returned, targeting a 4-hour response window. Every firmware and software update Fortinet publishes for the 424E line is included throughout the contract, so the switch runs current FortiOS-Switch code through the mid-life phase of the 424E product generation without separate update fees.

Who needs it

Network teams with a multi-year deployment plan for the FS-424E are the primary audience for FC-10-S424E-284-02-36. It fits campus distribution layers, secure wiring closets, and aggregation switches that will remain in production for several years. The 3-year term also suits organizations that prefer consolidated procurement: one purchase covers the medium-term lifecycle, eliminating three separate annual renewal events and the risk of an accidental lapse between them. Like all FortiCare licenses, this one is available worldwide electronically with no geographic restriction.

Activation & delivery

FC-10-S424E-284-02-36 is an electronic license. After purchase, you receive a registration key by email and activate it at support.fortinet.com against your FS-424E serial number. The 36-month term begins on the registration date. If you are renewing before your current support contract expires, the new term stacks to begin on the day the current one ends, preserving continuity. Delivery is available worldwide; no physical shipment is required.

One service vs the bundle

FC-10-S424E-284-02-36 is a standalone FortiCare Elite Support contract. It covers TAC access, firmware updates, and advance hardware replacement. It does not add FortiGuard security subscription content (IPS, application control, or similar). Organizations that already hold a security subscription for the FS-424E can add this contract specifically to upgrade or renew the support and RMA tier without changing or duplicating the security subscription. This separation lets you match each element of coverage to the actual term you need.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner offering worldwide electronic delivery. FC-10-S424E-284-02-36 is in stock and available for immediate fulfillment. Purchasing a 3-year term through a single authorized source means one invoice and one registration event against your FS-424E serial number, which simplifies auditing and support portal management over the contract period. If your organization manages multiple FortiSwitch 424E units, contact DataCenter360.ca to discuss volume options across the three-year term.

Frequently asked questions