Fortinet FortiSwitch 424E FortiCare Essential Support for FortiSwitch, 3-Year (FC-10-S424E-314-02-36)

Many IT teams renew FortiSwitch support year by year without accounting for the administrative cost of doing so. FC-10-S424E-314-02-36 addresses that by locking in three years of FortiCare Essential coverage for the FS-424E in a single transaction. Over that 36-month period, your FortiSwitch 424E stays current on firmware, portal access, and RMA eligibility without requiring two additional renewal cycles. For organizations planning stable network infrastructure over the medium term, this 3-year contract reduces support overhead while keeping the switch fully backed throughout the coverage window.

What it covers

For the full 36-month term, FC-10-S424E-314-02-36 provides four entitlements on the FortiSwitch 424E. Firmware updates remain available continuously across all three years, ensuring the FS-424E receives security patches and feature releases without a coverage gap between annual renewals. Online support tools and the Fortinet asset portal remain active for the entire period, allowing ticket submission and device registration management throughout. Hardware protection is provided through a return-and-replace RMA process for the duration of the contract. Telephone support and advanced-replacement RMA are not included in Essential at any term length; those require an upgrade to Premium or Elite.

Who needs it

FC-10-S424E-314-02-36 suits IT departments running a FortiSwitch 424E in a production or campus environment where the switch is expected to remain in service for at least three years. Because this is a renewal-only contract, it applies only to units whose initial warranty or previous support contract has expired or is approaching expiry. Procurement teams that prefer multi-year software agreements for predictable budgeting will find the 3-year term a practical fit. It is also useful for organizations consolidating renewal dates across a FortiSwitch fleet to reduce the number of annual purchasing transactions.

Activation & delivery

After ordering, DataCenter360.ca delivers the registration details electronically by email. You activate FC-10-S424E-314-02-36 in the Fortinet Support Portal by associating the entitlement with your FS-424E serial number at support.fortinet.com. The 36-month coverage window opens on activation, not on the purchase date, giving you control over when the support period starts. Delivery is worldwide with no geographic restrictions, and no physical shipment is required at any point in the process.

One service vs the bundle

Before committing to three years at the Essential tier, the comparison below confirms what is and is not included relative to FortiCare Premium and Elite for the FortiSwitch 424E.

Buying from DataCenter360.ca

As a Fortinet authorized Select Partner, DataCenter360.ca carries FC-10-S424E-314-02-36 in stock and provides the purchase documentation Fortinet requires for contract registration. Teams managing multiple FortiSwitch 424E units can ask about aligning 3-year renewal windows across their fleet to simplify future procurement. If you are weighing whether Essential or Premium is the right tier for a 3-year horizon, we can walk you through the entitlement differences. Request a formal quote or order directly for worldwide electronic delivery.

Frequently asked questions