Original price was: CAD$210.62.CAD$197.45Current price is: CAD$197.45.
Annual budget cycles and shifting network plans make a one-year commitment worth evaluating on its own merits. FC-10-S424I-314-02-12 restores FortiCare Essential coverage on a FortiSwitch 424E Fiber for 12 months, giving procurement teams one renewal action per fiscal year while keeping the switch eligible for firmware updates and Fortinet next-business-day critical-issue response through that period.
FortiCare Essential provides the maintenance baseline that a FortiSwitch 424E Fiber needs to stay current and supported. The contract includes firmware updates and software patches as Fortinet releases them, access to Fortinet online support tools and the asset management portal, and next-business-day response for critical-issue support tickets. Hardware replacement under Essential uses a return-and-replace process: open a case, return the defective unit, and Fortinet ships a replacement after receipt. Telephone support and advance-ship RMA are not part of this tier; both belong to Premium and Elite plans.
The 1-Year term fits organizations that review support commitments annually before locking in longer contracts. It is also a practical choice for a FortiSwitch 424E Fiber that is nearing the end of a planned service life within the next 12 to 18 months, where a multi-year renewal would carry unused coverage past the hardware retirement date. Network teams evaluating whether the Fiber variant’s SFP access ports remain the right fit for their campus layout will find a one-year window gives adequate time to assess before committing further.
FortiCare Essential is an electronically delivered service contract. After order processing, Fortinet issues a license key or registration certificate by email. No physical media or hardware ships. Activation is completed through the Fortinet Support portal using the key provided at delivery. Because delivery is electronic, FC-10-S424I-314-02-12 is available to buyers in any country; there is no geographic restriction on the license.
FortiCare Essential is a support contract, not a security subscription. It does not include FortiGuard threat intelligence services such as IPS, Application Control, or Web Filtering, which require separate licensing. The table below compares Essential against Premium and Elite across key support dimensions, so you can confirm this plan meets your SLA requirements before purchasing.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | — |
DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-S424I-314-02-12 is in stock and fulfills as electronic delivery, meaning no shipping lead time stands between your order and your renewed support status. Ordering the 1-Year term keeps the procurement cycle simple: one purchase, one invoice, and one renewal reminder to set for next year.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-424E-Fiber |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-S424I-314-02-12 |
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