Fortinet FortiSwitch 424E-Fiber 1-Year Next Calendar Day Delivery Priority RMA (FC-10-S424I-210-02-12)

The FortiSwitch 424E-Fiber’s 24 SFP-only ports make it a backbone or distribution-layer switch — the kind of device whose failure affects more than a single access segment. FC-10-S424I-210-02-12 provides Next Calendar Day Delivery Priority RMA for the first year of operation, keeping a replacement unit in motion fast enough that most sites are back in service before the next business day ends.

What Next Calendar Day Delivery Priority RMA Covers

The -210- service tier ships a replacement FortiSwitch 424E-Fiber to your location by the next calendar day after a hardware failure is confirmed and declared. Your team performs the physical swap. This is not an on-site service — it prioritizes hardware delivery speed while leaving the installation in your hands. The contract requires an active FortiCare Premium or Elite subscription on the device and cannot be added to FortiCare Essential.

Who Uses This Contract

The -210- Next Calendar Day RMA tier suits IT teams that have the skills to handle a switch swap themselves but need the replacement hardware available fast:

• Campus network teams managing fiber distribution layers with in-house networking staff
• Managed service providers supporting multiple client sites who handle switch replacements directly
• Organizations that can tolerate same-night or next-morning hardware arrival but not multi-day standard shipping
• Data centers and enterprise networks where an all-fiber distribution switch needs a defined recovery SLA

Activation and Delivery

FC-10-S424I-210-02-12 is a software contract. DataCenter360.ca delivers the license key electronically within 0–1 business days. Activate it through the FortiCare portal against the FortiSwitch 424E-Fiber serial number. No physical shipment for the contract itself; valid worldwide from the activation date.

Next Calendar Day vs. Other RMA Tiers

FortiSwitch RMA service tiers for the FortiSwitch 424E-Fiber:

• -210- Next Calendar Day Delivery: Replacement hardware ships next calendar day; self-install — this tier
• -211- 4-Hour Hardware Delivery: Replacement hardware on-site within 4 hours; self-install
• -212- 4-Hour Hardware and Onsite Engineer: On-site technician with hardware within 4 hours
• -301- Secure RMA: Replacement ships; failed unit retained for on-premises destruction

The -210- tier balances cost and speed for teams that handle their own hardware swaps. If faster hardware delivery is needed, the -211- provides 4-hour delivery. If on-site labor is also required, the -212- covers both. Secure RMA (-301-) is the right path only when hardware return is prohibited by compliance policy.

FortiCare Support Tiers and RMA Coverage

Priority RMA add-on services require FortiCare Premium or Elite. The table below shows what each base FortiCare tier includes for hardware support and which tiers are eligible for this add-on.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner stocking the full FortiSwitch 424E-Fiber licensing portfolio, including all RMA service tiers across 1-, 3-, and 5-year terms. Contract keys are delivered electronically the same business day in most cases. We can also assist with pairing this RMA add-on with the correct FortiCare tier for your device.

Frequently Asked Questions