Fortinet FortiSwitch 424E Fiber FortiCare Essential Support for FortiSwitch, 3-Year (FC-10-S424I-314-02-36)

SKU: FC-10-S424I-314-02-36

Original price was: CAD$631.86.Current price is: CAD$526.55.

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FC-10-S424I-314-02-36 is a 3-Year FortiCare Essential renewal contract for the FortiSwitch 424E Fiber, covering firmware updates, asset portal access, and next-business-day critical-issue response, delivered electronically worldwide.
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  Licensing available worldwide — delivered electronically to any country

Product description

A three-year support term aligns with the typical hardware refresh cycle for campus switching infrastructure. FC-10-S424I-314-02-36 locks FortiCare Essential coverage in place for 36 months on a FortiSwitch 424E Fiber, eliminating the annual renewal task and keeping the switch firmware-current and fully supported without re-ordering each year.

What it covers

FortiCare Essential delivers the maintenance foundation the FortiSwitch 424E Fiber requires: firmware updates and security patches as Fortinet releases them across the full 36-month term, continuous access to Fortinet online support tools and the asset management portal, and next-business-day response for critical-issue tickets. Hardware failures are addressed through return-and-replace RMA. When a unit fails, you open a support case, return the defective switch, and Fortinet ships a replacement after the return is received. Telephone support and advance-ship RMA are not included in Essential and require a Premium or Elite contract.

Who needs it

The 3-Year term suits network teams managing FortiSwitch 424E Fiber units in stable campus environments where the switch is expected to remain in place for the foreseeable future. Fiber-to-the-desk and long-distance SFP aggregation deployments are the typical use case for the 424E Fiber variant; those installations are rarely replaced within a single year, making 36 months a practical support horizon. Teams with limited procurement bandwidth benefit by reducing three annual approval-and-order cycles to a single purchase.

Activation & delivery

FC-10-S424I-314-02-36 is an electronically delivered service contract. Fortinet issues a license key or registration certificate by email following order processing. No hardware ships. The 3-Year contract activates through the Fortinet Support portal and runs from the registered start date. Delivery is available worldwide; there is no geographic restriction on the electronic license.

One service vs the bundle

FortiCare Essential is a support contract only. It does not bundle FortiGuard security subscription services such as IPS, Application Control, or Web Filtering, which are licensed separately. The table below positions Essential against Premium and Elite so you can verify this plan covers your SLA requirements across all three years before purchasing.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. Ordering FC-10-S424I-314-02-36 consolidates three annual renewal cycles into a single purchase, reducing procurement effort and eliminating the risk of a coverage gap between yearly contracts. Electronic delivery means the license is issued directly by email with no shipping lead time, regardless of where in the world your organization is located.

Frequently asked questions

Can FC-10-S424I-314-02-36 be purchased alongside a new FortiSwitch 424E Fiber?
No. This SKU is a renewal-only contract. It extends existing coverage on a FortiSwitch 424E Fiber unit already registered with Fortinet, or reinstates coverage that has lapsed. It cannot be used as the initial contract on new hardware.
What advantage does a 3-Year term have over three separate 1-Year renewals?
A single 3-Year purchase removes three procurement cycles, three invoices, and three activation steps. It also eliminates the risk of a support gap if an annual renewal is delayed. The 36-month window covers the typical campus switch deployment period in one action.
Does FortiCare Essential cover FortiSwitchOS firmware updates throughout the 3-Year term?
Yes. Firmware updates for the FortiSwitch 424E Fiber are included for the full active contract period. This covers both feature releases and security patches that Fortinet publishes for the 424E Fiber platform.
How does return-and-replace RMA work under this contract?
If the FortiSwitch 424E Fiber fails, you open a case through the Fortinet Support portal. After Fortinet approves the return, you ship the defective unit and Fortinet sends a replacement once the return is received. This differs from advanced replacement, where Fortinet ships first. Advanced replacement is available under Premium and Elite plans only.
Is FC-10-S424I-314-02-36 valid for buyers outside Canada?
Yes. This is an electronic license with no geographic restriction. Fortinet delivers the contract key by email regardless of the buyer’s country. The license applies to the specific registered hardware unit wherever it is deployed.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-424E-Fiber

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S424I-314-02-36

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