Original price was: CAD$4,275.28.CAD$3,411.13Current price is: CAD$3,411.13.
Authorized Partner for United States (US)When your FortiSwitch 424E-FPOE powers 24 PoE+ ports across an access layer, a hardware failure doesn’t just take down one switch — it takes down IP cameras, phones, wireless APs, and other PoE-powered devices all at once. The FC-10-S424F-212-02-60 addresses that scenario directly: a 5-year contract that dispatches a technician to your location within 4 hours, replacement switch in hand.
The -212- service tier dispatches a Fortinet-certified technician to your site within 4 hours of a confirmed hardware failure. The technician arrives with a replacement FortiSwitch 424E-FPOE, performs the unit swap, and verifies connectivity before leaving. No return shipping logistics on your end, no waiting for parts, no DIY swap under time pressure. This contract is an add-on that requires an active FortiCare Premium or FortiCare Elite subscription on the device.
This contract is suited for environments where a 24-port PoE+ access switch outage has an immediate operational impact:
FC-10-S424F-212-02-60 is a software contract, delivered electronically. After purchase, DataCenter360.ca delivers the activation key within 0–1 business days. Activate it against the FortiSwitch 424E-FPOE serial number through the FortiCare portal. No physical shipment required; the contract is valid worldwide from the activation date.
FortiSwitch RMA services come in four tiers:
The -212- tier provides the fastest combined hardware-and-labor response. If on-site support is not a requirement, the -210- Next Calendar Day option costs less. If compliance requires hardware retention, the -301- Secure RMA is the right path instead.
Priority RMA add-on services require FortiCare Premium or Elite. The table below shows what each base FortiCare tier includes for hardware support and which tiers are eligible for this add-on.
| Support Level | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is a Fortinet Select Partner and authorized reseller with the full FortiSwitch 424E-FPOE licensing portfolio in our catalog. When you order FC-10-S424F-212-02-60, the contract key arrives electronically, typically the same business day. Our team can assist with activation questions and pairing this RMA contract with the appropriate FortiCare tier if needed.
A Fortinet-certified technician arrives at your site within 4 hours of a failure declaration with a replacement FortiSwitch 424E-FPOE and performs the hardware swap and verification on-site.
Yes. The -212- Priority RMA add-on requires FortiCare Premium or FortiCare Elite to be active on the FortiSwitch 424E-FPOE. It cannot be added to FortiCare Essential.
Electronically. DataCenter360.ca sends the license key to your email after order confirmation. You activate it against your device serial number in the FortiCare portal.
Yes. The 5-year term runs from the activation date. Hardware failures in any year of the contract, including years 4 and 5, are covered under the same 4-hour dispatch terms.
The -210- service ships replacement hardware next calendar day for self-installation. The -212- sends a technician to your location within 4 hours and handles the swap. If on-site support matters, the -212- is the right tier.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-424E-FPOE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-S424F-212-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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