Fortinet FortiSwitch 424E FPOE FortiCare Essential Support for FortiSwitch, 5-Year (FC-10-S424F-314-02-60)

SKU: FC-10-S424F-314-02-60

Original price was: CAD$938.88.Current price is: CAD$782.41.

Save:17%You save CAD$113.37
FC-10-S424F-314-02-60 is a 5-year FortiCare Essential renewal for the FortiSwitch 424E FPOE, providing firmware updates, asset portal access, and next-business-day critical-issue response across a five-year term, delivered electronically worldwide.
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Product description

For organizations that plan to run the FortiSwitch 424E FPOE through its full operational life, FC-10-S424F-314-02-60 removes four annual renewal events in a single purchase. This 5-year FortiCare Essential contract covers firmware updates and next-business-day support from activation through year five, with the per-year cost lower than either the 1-year or 3-year Essential options at current list pricing.

What it covers

Who needs it

The 5-year term is appropriate for IT environments with a long hardware lifecycle and low appetite for recurring procurement activity. The FortiSwitch 424E FPOE’s 24-port full-PoE architecture makes it a backbone switch in wireless or IP surveillance deployments where the hardware replacement cycle is measured in years. Finance and procurement teams that want to book multi-year support costs as a single budget line, and IT teams that prefer a set-and-forget renewal cadence, are the clearest fit for this term length.

Activation & delivery

FC-10-S424F-314-02-60 is fulfilled entirely electronically. Fortinet delivers the entitlement information by email after the order is processed, with no physical shipment and no media to track. The 5-year term is linked to the FS-424E-FPOE’s serial number at activation, and the term clock starts on the activation date. The contract is valid worldwide regardless of where the switch is installed, so global deployments are fully eligible. Because this is an electronic contract, delivery is available to customers in any country.

One service vs the bundle

FortiCare Essential is a support and RMA contract, not a bundle that includes FortiGuard security subscriptions. The table below compares Essential, Premium, and Elite on the service dimensions relevant to the FS-424E-FPOE. Review it before selecting a tier for a 5-year commitment, since changing tiers mid-term requires a separate upgrade arrangement.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Buying from DataCenter360.ca

DataCenter360.ca carries FC-10-S424F-314-02-60 as a Fortinet Select Partner with worldwide electronic delivery. This is the longest FortiCare Essential term available for the FortiSwitch 424E FPOE and is the right choice when the hardware will be in service for five or more years. If your procurement policy caps multi-year commitments at three years, the 3-year SKU (FC-10-S424F-314-02-36) is on its own product page. For support requirements that go beyond Essential, including telephone access or advanced hardware replacement, use the quote form to discuss Premium or Elite options and the cost difference from this term length.

Frequently asked questions

Is the 5-year term available if my current FortiCare contract has already lapsed?
Fortinet generally allows renewal of lapsed contracts, though gap fees or reinstatement conditions may apply depending on how long the contract has been expired. Contact DataCenter360.ca before ordering if your contract has lapsed so the entitlement can be structured correctly.
Does purchasing a 5-year term lock in the price against future FortiCare rate changes?
Yes. The purchase price for FC-10-S424F-314-02-60 is fixed at order time for the full five-year period. Future FortiCare price list changes do not affect a contract that is already active and paid.
Can one FC-10-S424F-314-02-60 contract cover multiple FortiSwitch units?
No. This SKU covers a single FortiSwitch 424E FPOE unit, identified by its serial number at registration. Each physical unit requires its own support contract. For multi-unit pricing, contact DataCenter360.ca via the quote form.
What is the difference between return-and-replace RMA and advanced replacement?
With return-and-replace RMA, included in Essential, you ship the faulty unit to Fortinet first and a replacement is dispatched after it is received. Advanced replacement, available with Premium and Elite, ships a new unit before the defective one is returned, reducing the time the switch is out of service.
If I later decide I need telephone support, can I upgrade from Essential to Premium on a 5-year contract?
Fortinet offers tier upgrade paths for active contracts. An upgrade from Essential to Premium on a 5-year commitment would be priced based on the remaining term. Contact DataCenter360.ca via the quote form to get an upgrade quote specific to your contract details.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-424E-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S424F-314-02-60

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