Original price was: CAD$755.55.CAD$609.32Current price is: CAD$609.32.
Authorized Partner for United States (US)Some facilities cannot accept a courier drop-off and a self-install. Change management protocols, unmanned equipment rooms, and after-hours failures with no available IT staff each call for more than parts delivery. The FC-10-S448N-212-02-12 covers those cases by dispatching both a replacement FortiSwitch 448E and a certified Fortinet engineer to your site within four hours of failure confirmation. The engineer racks and cables the replacement unit, then departs with the defective switch if requested.
The 4-Hour Hardware and Onsite Engineer Priority RMA is the most comprehensive hardware replacement option available for the FortiSwitch 448E. When a failure is confirmed, Fortinet sends a replacement unit via courier and dispatches a certified engineer to your location, both within four hours of dispatch. The engineer handles physical installation: racking, cabling, and initial power-up. They also depart with the defective unit if requested. This contract supplements FortiCare Premium or Elite and is not available with FortiCare Essential.
Environments with strict vendor change management requirements, co-location facilities where physical access must be coordinated in advance, organizations without on-site IT staff available during failure windows, and any site where the switch is in a location that makes self-installation impractical. For regulated industries, the on-site engineer option provides an auditable vendor-managed hardware replacement record.
FC-10-S448N-212-02-12 is delivered electronically within 0–1 business days of order. Activate through the Fortinet Support Portal by registering the contract against the FortiSwitch 448E serial number. The 1-year coverage period begins on the activation date. When invoking an RMA, open a support case in the portal and reference this contract to trigger on-site engineer dispatch.
Priority RMA is an add-on for FortiCare Premium and Elite customers. The table below compares the RMA and support levels available for the FortiSwitch 448E across all FortiCare tiers.
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is a Fortinet Select Partner delivering this service contract electronically, typically same business day. The 4-Hour Hardware and Onsite Engineer option is available in 1, 3, and 5-year terms for the FortiSwitch 448E. If your site requires vendor-managed hardware replacement, this contract is the right choice. Contact us to confirm country-level on-site availability or to match this with a FortiCare Premium subscription on the same device.
Both a replacement FortiSwitch 448E and a certified Fortinet engineer are dispatched to your site within four hours of failure confirmation. The engineer racks and cables the replacement unit and departs with the defective switch if requested. This is the most complete managed hardware replacement option available for the FS-448E.
Common reasons include: strict change management protocols requiring vendor-managed hardware changes, co-location facilities where physical access must be coordinated in advance, after-hours failures with no available IT staff on-site, and regulated environments where a vendor-managed installation provides a cleaner audit trail. If your team can handle physical swaps, the 211 variant (hardware delivery only) is a lower-cost alternative.
If requested, yes. The engineer can depart with the faulty FortiSwitch 448E. This is useful for environments with secure disposal requirements or where tracking of decommissioned hardware is part of compliance obligations.
This contract requires an active FortiCare Premium or Elite subscription on the same FortiSwitch 448E. Priority RMA add-ons are not available with FortiCare Essential. Country-level on-site engineer availability may also vary; check Fortinet’s service availability page or contact DataCenter360.ca for your region.
DataCenter360.ca delivers the FC-10-S448N-212-02-12 license key electronically within 0–1 business days of purchase. Activate it in the Fortinet Support Portal against the switch serial number. The 1-year term begins at activation. When you need to invoke an RMA, open a case in the portal and reference the contract to trigger on-site engineer dispatch.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-448E |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-S448N-212-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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