Fortinet FortiSwitch-548D-FPOE FortiCare Premium, 3-Year (FC-10-W0501-247-02-36)

Three-year coverage locks in FortiCare Premium for the FortiSwitch-548D-FPOE (FC-10-W0501-247-02-36) without the annual renewal step. If the switch is running in a production access layer with cameras, VoIP handsets, or APs drawing PoE, committing to a 3-year term means the advance replacement SLA and 24×7 support are in place for the full period, regardless of who is managing renewals at your organization. Electronic delivery only; no hardware ships for the contract itself.

What FortiCare Premium Covers

FortiCare Premium activates the following from the date you register the contract key at support.fortinet.com:

• 24×7 phone and portal access — reach a Fortinet engineer at any time through phone or the online case portal.
• 1-hour critical issue response — severity-1 cases receive an initial engineering response within one hour, every day of the year.
• Advance hardware replacement — Fortinet ships a replacement unit before receiving the defective switch back, reducing downtime compared to return-and-replace.
• Firmware and security advisory access — full access to FortiSwitch firmware updates and security advisories for the duration of the contract.
• Priority RMA eligibility — Premium contracts qualify to add FC-10-W0501-210-02-36 (Priority RMA), which accelerates parts dispatch if standard advance replacement timing does not meet your recovery target.

Who Needs This Contract

The FortiSwitch-548D-FPOE is a 48-port full-PoE Gigabit switch from Fortinet’s D-generation campus lineup, actively deployed at mid-size campuses and branch sites where a hardware refresh is not in the near-term plan. Teams that have budgeted the switch to run for three or more additional years will find the 3-year term more cost-effective per year than renewing annually, and simpler to manage. The advance replacement SLA is particularly relevant when the switch is powering PoE devices whose downtime has a direct operational impact.

Activation and Delivery

FC-10-W0501-247-02-36 is delivered electronically. After your order is confirmed at DataCenter360.ca, a license key arrives by email within 0 to 1 business days. Steps to activate:

1. Sign in at support.fortinet.com using your Fortinet account credentials.
2. Open Asset Management and locate your switch by serial number, or register the unit if it is not already listed.
3. Select the asset, click Add Contract, and enter the key from your email.
4. Coverage begins from the activation date, not the purchase date.

If the switch was previously uncontracted, the 3-year term starts at the moment of activation. Register the key the same day you receive it to close any gap.

FortiCare Support Tiers

This product is FortiCare Premium. The table below summarizes how the three FortiCare tiers compare for FortiSwitch models.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP. Contracts processed through our partner portal are registered in Fortinet’s systems, so the key you receive is fully valid. If you are covering multiple FortiSwitch units at the same site and want to align their contract end dates, or if you want a quote that includes both 3-year FortiCare Premium and the matching Priority RMA (FC-10-W0501-210-02-36), reach out before ordering and we can put together a combined quote.