Original price was: CAD$1,295.48.CAD$1,044.75Current price is: CAD$1,044.75.
Authorized Partner for United States (US)A campus switch failure during a busy workday can strand dozens of users. FC-10-624FN-211-02-12 sets a four-hour hardware delivery target for the FortiSwitch 624F, giving network teams a firm recovery window instead of waiting on standard next-day logistics. One year of 4-hour response is a practical starting point before committing to a multi-year term.
When a hardware failure is confirmed on the FS-624F, Fortinet targets delivery of a replacement unit to your location within four hours of case creation. This service requires FortiCare Premium or Elite to be active on the device. It does not include an onsite engineer; for combined hardware-plus-engineer response, see FC-10-624FN-212. The table below shows Priority RMA eligibility by support tier.
| RMA Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
The 1-year 4-hour RMA is a good fit for production campus environments where switch downtime directly impacts business operations, but where annual renewals align with an existing IT budgeting cycle. It also works as an evaluation term before committing to a 3- or 5-year contract on the same device.
After purchase from DataCenter360.ca, the FC-10-624FN-211-02-12 license key arrives electronically in 0 to 1 business days. Register it in the Fortinet Support Portal (support.fortinet.com) under the FS-624F serial number. The 1-year term starts on the activation date. Physical hardware ships from Fortinet only when you open an RMA case; the contract itself is electronic.
DataCenter360.ca is a Fortinet Select Partner and MSSP authorized to sell the full FortiSwitch service catalog, including 4-hour Priority RMA for the 624F line. Service contracts are sourced through the Fortinet partner channel and activate against your Fortinet account the same way a direct purchase would. Contact us if you want to bundle this with a FortiCare Premium renewal for the same device.
FC-10-624FN-211-02-12 is available for global purchase and electronic delivery. Fortinet’s 4-hour hardware delivery SLA depends on their service-region infrastructure for your location. Confirm regional 4-hour coverage at support.fortinet.com before relying on this SLA for a specific site.
No. FC-10-624FN-211-02-12 covers hardware delivery only. If you also need a Fortinet-certified engineer on-site to perform the swap, look at FC-10-624FN-212-02-12, which adds onsite engineer support to the 4-hour hardware response.
FortiCare Premium or FortiCare Elite must be active on the same FS-624F serial number. FortiCare Essential does not qualify for Priority RMA.
Yes. Before expiry, purchase FC-10-624FN-211-02-12 again or upgrade to a multi-year term (FC-10-624FN-211-02-36 for 3 years or FC-10-624FN-211-02-60 for 5 years) and register it in the Fortinet Support Portal to extend coverage.
Next Calendar Day RMA (FC-10-624FN-210-02-12) targets hardware delivery by the next business calendar day, while 4-Hour Hardware Delivery RMA targets a same-day 4-hour response. Choose 4-hour when the site cannot tolerate an overnight wait; choose next-day when the slower timeline is acceptable and the cost difference matters.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-624F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-624FN-211-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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