Fortinet FortiSwitch 624F 4-Hour Hardware Delivery Priority RMA, 5-Year (FC-10-624FN-211-02-60)

SKU: FC-10-624FN-211-02-60

Original price was: CAD$6,477.42.Current price is: CAD$5,168.15.

Save:20%You save CAD$916.61
FortiSwitch 624F 4-Hour Hardware Delivery Priority RMA, 5-Year (FC-10-624FN-211-02-60) is the maximum-term option for sub-4-hour hardware replacement on the FS-624F, locking in a fast-swap SLA for five years and eliminating service renewal gaps over the device’s full lifecycle.
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Product description

For the FortiSwitch 624F units that are expected to stay in production for five years, aligning the RMA service to the full hardware lifecycle makes operational sense. FC-10-624FN-211-02-60 commits to 4-hour hardware delivery for the entire 5-year window, closing the risk of an accidental coverage lapse at year one or three renewals.

What the 5-Year 4-Hour Service Provides

This contract guarantees Fortinet targets delivery of a replacement FS-624F unit within four hours of an approved hardware failure case, across a continuous 5-year term. FortiCare Premium or Elite must remain active on the device for the priority response to apply. Physical onsite support is not included; see FC-10-624FN-212 for hardware-plus-engineer response.

RMA Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who Uses a 5-Year RMA Term

Organizations with 5-year depreciation schedules, government or institutional environments with multi-year procurement cycles, or IT teams managing large campus switch fleets that want consolidated contract expiry dates are the best fit. Buying a 5-year term at initial deployment means zero renewal overhead for the device’s operational lifetime.

Activation and Electronic Delivery

FC-10-624FN-211-02-60 arrives by electronic delivery from DataCenter360.ca in 0 to 1 business days. Register the key in the Fortinet Support Portal under the FS-624F serial number. The 5-year term starts on activation. A replacement unit only ships when you open an active RMA case with Fortinet support.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner and MSSP with full rights to sell FortiSwitch service contracts including multi-year terms. Service keys are sourced from the Fortinet partner channel and register directly against your Fortinet account. For customers purchasing service for an entire campus switch fleet, we can coordinate bulk order timing and contract alignment.

Does purchasing a 5-year contract save money vs. five 1-year renewals?

Pricing varies, but multi-year contracts typically provide cost certainty and eliminate the administrative risk of a missed annual renewal that leaves the switch uncovered. Contact DataCenter360.ca for volume or multi-device pricing on the 624F service line.

Is the 4-hour SLA hardware delivery only, or does it include support calls?

The 4-hour target is for hardware delivery. Telephone support and critical-issue response times are determined by the active FortiCare tier (Premium or Elite) rather than the Priority RMA add-on.

What happens if Fortinet discontinues the FS-624F during my 5-year term?

Fortinet provides equivalent replacements for discontinued products when honoring active RMA contracts. Confirm the current EOL status of the FS-624F in the Fortinet Product Lifecycle Matrix before purchasing a 5-year term.

Can this service be transferred to a different FS-624F serial number?

Service contracts are registered to a specific serial number and generally cannot be transferred. Contact Fortinet support if a registered device needs to be replaced and you need to re-anchor the contract.

Do I need to renew FortiCare Premium separately from this RMA contract?

Yes. FC-10-624FN-211-02-60 is an add-on to FortiCare Premium or Elite; it does not include FortiCare itself. Ensure your FortiCare Premium contract covers the same 5-year period to maintain Priority RMA availability without gaps.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-624F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-624FN-211-02-60

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