Fortinet FortiSwitch 624F 1-Year Next Calendar Day Delivery Priority RMA (FC-10-624FN-210-02-12)

SKU: FC-10-624FN-210-02-12

Original price was: CAD$539.78.Current price is: CAD$435.31.

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FortiSwitch 624F Next Calendar Day Delivery Priority RMA, 1-Year (FC-10-624FN-210-02-12) guarantees next-calendar-day hardware replacement for the FS-624F multi-gig campus switch, keeping 24-port 1G/2.5G/5G access connectivity on a predictable recovery timeline.
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Product description

Next-day hardware replacement matters most at the multi-gig access layer, where 24 downlinks feed directly into Wi-Fi 6 APs, VoIP phones, and bandwidth-intensive IoT devices. FC-10-624FN-210-02-12 ensures a replacement FortiSwitch 624F ships within one calendar day of a confirmed hardware failure, keeping campus access restoration on a predictable schedule.

What This Service Covers

FC-10-624FN-210-02-12 provides one year of Next Calendar Day Delivery Priority RMA for the FortiSwitch 624F. When a hardware failure is confirmed through Fortinet TAC, a replacement FS-624F unit ships for next-calendar-day delivery to your site. This shortens recovery from the multi-day window of standard RMA to a predictable overnight turnaround, significantly reducing the impact of unplanned switch downtime on campus access connectivity.

Who Needs This

The FS-624F powers multi-gig access at scale: 24 ports auto-negotiate between 1G, 2.5G, and 5G depending on the connected endpoint, and four 25G SFP28 uplinks connect the switch to distribution without creating a bandwidth bottleneck. Organizations running this switch at the access layer with no warm spare on hand and a dependency on fast AP and phone recovery are the primary buyers. MACsec encryption on all ports also makes the FS-624F common in environments where link-level data protection is a compliance requirement, and any extended outage carries regulatory implications.

Activation and Delivery

FC-10-624FN-210-02-12 is an electronic software license. DataCenter360.ca delivers the license key within 0-1 business days of purchase. Register the key against the FS-624F serial number in the Fortinet Support portal. An active FortiCare Premium or FortiCare Elite subscription on the same unit is required before Priority RMA can activate. This service is an add-on, not a base support plan.

RMA Support Tiers for FortiSwitch 624F

FC-10-624FN-210 is a Priority RMA add-on available for FortiCare Premium and Elite subscribers. The table below shows how RMA and response-time commitments differ across FortiCare tiers:

Support Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Buying from DataCenter360.ca

DataCenter360.ca carries FC-10-624FN-210-02-12 in stock and delivers it electronically within 0-1 business days. As an authorized Fortinet Select Partner, we can bundle this with a FortiCare Premium plan for the same FS-624F to complete your support coverage across both the base service and Priority RMA tiers.

What does “Next Calendar Day Delivery” mean for Priority RMA?

Fortinet ships a replacement FortiSwitch 624F so it arrives by the next calendar day after a hardware failure is validated by TAC. Calendar day means the next day including weekends, subject to carrier cutoff times and logistics availability at your site. This is substantially faster than standard RMA, which typically ships within several business days.

What FortiCare plan is required to activate Priority RMA?

FC-10-624FN-210-02-12 requires an active FortiCare Premium or FortiCare Elite subscription on the same FS-624F unit. FortiCare Essential does not include Priority RMA eligibility. Purchasing FortiCare Premium for the FS-624F alongside this SKU gives you the complete support stack from day one.

How do I initiate a Priority RMA case for the FortiSwitch 624F?

Open a case through support.fortinet.com or call Fortinet TAC. Provide the FS-624F serial number and describe the hardware failure. After TAC validates the fault, they trigger the Priority RMA process. Response times depend on your FortiCare tier: Premium provides 1-hour critical-issue response, Elite provides 15 minutes.

Does the RMA replacement unit require a new license?

No. Your existing FortiCare and service entitlements transfer to the replacement unit’s serial number through Fortinet’s RMA re-hosting process. The replacement hardware itself does not carry new licenses. DataCenter360.ca can assist with questions about the re-hosting process at the time of purchase.

Is there a Priority RMA option for the FS-624F-FPOE (PoE variant)?

Yes. The PoE model uses the FC-10-624FF-210 prefix instead of FC-10-624FN-210. The service terms and delivery commitments are identical. DataCenter360.ca carries both variants and can confirm the correct SKU for your hardware model before purchase.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-624F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-624FN-210-02-12

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