Fortinet FortiSwitch 624F FortiCare Elite Support, 1-Year (FC-10-624FN-284-02-12)

SKU: FC-10-624FN-284-02-12

Original price was: CAD$1,564.74.Current price is: CAD$1,275.60.

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FortiSwitch 624F FortiCare Elite Support, 1-Year (FC-10-624FN-284-02-12) covers the FS-624F 24-port 25GbE data center leaf switch with 24×7 designated TAC access and Next Business Day hardware replacement for twelve months, delivered as an electronic license worldwide.
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Product description

Annual renewal cycles give your team the flexibility to re-evaluate support commitments each year while keeping the FS-624F at Fortinet’s highest care level throughout. This 1-year FortiCare Elite license activates 24×7 TAC access through a designated support team, plus Next Business Day hardware replacement, for a single FS-624F unit from the activation date. When a 25GbE leaf node fails during a production workload, the speed of vendor response determines how long server and storage uplinks stay dark.

What it covers

FortiCare Elite (svc_code 284) is Fortinet’s top support tier for hardware. Your FS-624F receives 24×7 access to a designated Fortinet TAC team for the full twelve-month term, with enhanced SLA commitments that place your cases in a priority queue above those filed under the Premium tier. Next Business Day hardware replacement is included for the physical switch in the event of a confirmed hardware failure. This license covers the switch itself, not the FortiGate controller used to manage it via FortiLink.

Who needs it

Data center operators running the FS-624F as a leaf node in a 25GbE leaf-spine fabric, where a single switch failure interrupts connectivity to multiple servers or storage arrays simultaneously. IT managers at organizations with strict uptime requirements who cannot operate under standard response windows during a hardware failure. Teams that regularly perform firmware upgrades or FortiLink topology changes benefit from the priority case routing and dedicated team that Elite provides over a shared-queue support plan.

Activation & delivery

FC-10-624FN-284-02-12 is an electronic license with no physical shipment. After your order is processed, Fortinet delivers the license key to your registered email address. You apply the key to the target FS-624F serial number through the FortiCare portal or directly on the device. Worldwide delivery applies; the North America designation in the SKU suffix (624FN) identifies the hardware variant of the physical switch, not a geographic restriction on the license itself.

One service vs the bundle

FortiCare Elite (svc_code 284) is a standalone TAC and hardware support contract for the FS-624F, not a security subscription bundle. It does not include FortiGuard threat intelligence feeds, SD-WAN orchestration, FortiCloud management, or any other add-on service. Security policy enforcement for traffic traversing the FS-624F operates through the FortiLink-connected FortiGate controller, which requires its own FortiCare and FortiGuard licensing. Purchase this SKU specifically when you need Fortinet’s highest support tier for the switch hardware over a one-year term.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner with confirmed live stock on FC-10-624FN-284-02-12. A 1-year term is the lowest commitment entry point for FortiCare Elite on the FS-624F, giving you the option to renew annually or step up to the 3-year or 5-year term at renewal time. The license delivers electronically with no shipping delay, and our team can include it alongside the physical FS-624F or other FortiSwitch licenses in the same order.

Frequently asked questions

Does FC-10-624FN-284-02-12 cover the FortiGate controller as well as the FS-624F?
No. This license covers the FortiSwitch 624F hardware specifically. The FortiGate controller that manages the switch via FortiLink requires its own separate FortiCare support contract.
What is the difference between FortiCare Elite and FortiCare Premium for this switch?
Premium (svc_code 247) provides 24×7 TAC access from a shared support queue. Elite (svc_code 284) adds a designated TAC team with enhanced SLA commitments and priority case routing, giving faster escalation paths when the FS-624F has an urgent issue.
Can I extend this 1-year license to a 3-year or 5-year term instead of renewing annually?
Yes. At renewal time you can purchase the 3-year (FC-10-624FN-284-02-36) or 5-year (FC-10-624FN-284-02-60) SKU and register it against the same FS-624F serial number to extend coverage.
Does Next Business Day hardware replacement mean Fortinet ships a unit on the next business day?
NBD replacement means Fortinet ships a replacement unit so that it arrives by the next business day after the failure is confirmed as a hardware defect requiring replacement. Timing depends on local logistics and the confirmation process.
Is this license restricted to Canada or North America because of the 624FN SKU designation?
No. The N suffix in 624FN identifies the North America hardware variant of the physical FS-624F switch. The FortiCare Elite license is an electronic entitlement with no geographic restriction and is available worldwide.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-624F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-624FN-284-02-12

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