Original price was: CAD$7,125.16.CAD$5,684.97Current price is: CAD$5,684.97.
Authorized Partner for United States (US)When the FS-624F serves a campus or branch environment with limited in-house networking staff, having both a replacement unit and an engineer on-site within four hours removes two separate constraints at once. FC-10-624FN-212-02-36 locks that combined response in for three years, keeping a consistent recovery standard in place across the device’s mid-life operations.
This contract commits Fortinet to dispatch a replacement FS-624F and a certified field engineer to the device location within four hours of case approval, for any qualifying hardware failure over the 3-year term. FortiCare Premium or Elite must be active on the device. The engineer performs the physical swap; configuration and network tuning remain the customer’s responsibility. The table below shows how Priority RMA eligibility maps across FortiCare support tiers.
| RMA Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
Three-year combined hardware-plus-engineer RMA is best suited to environments where the FS-624F is deployed at locations with no dedicated networking staff, or where hardware changes require an authorized third-party presence for compliance purposes. It also suits organizations aligning a 3-year FortiCare Premium renewal with their Priority RMA term.
After purchasing FC-10-624FN-212-02-36 through DataCenter360.ca, the license key arrives electronically in 0 to 1 business days. Activate it in the Fortinet Support Portal against the target FS-624F serial number to start the 3-year coverage period. Hardware and engineer dispatch only occur when you open an approved RMA case; activation of the contract itself is entirely electronic.
DataCenter360.ca is a Fortinet Select Partner and MSSP, authorized to sell the full FortiSwitch service portfolio including the combined hardware-and-onsite tier. We source every contract through the Fortinet partner channel, so your activation goes through the same Fortinet Support Portal process as a direct purchase. If you want to purchase several 624F RMA contracts for a multi-site campus deployment, reach out and we can help streamline the order.
No. FC-10-624FN-212-02-36 is a break-fix RMA service. An engineer is dispatched only when a hardware failure occurs and an RMA case is approved by Fortinet. Scheduled maintenance visits are not included.
The engineer’s scope is limited to the physical hardware swap and basic power-on validation. Switch configuration, VLAN setup, FortiLink integration, and network-level testing remain the responsibility of your IT team.
FC-10-624FN-212-02-36 is available for global purchase. Fortinet’s 4-hour onsite engineer dispatch depends on regional service infrastructure. Confirm your site’s eligibility at support.fortinet.com before depending on the 4-hour SLA.
No. FC-10-624FN-212-02-36 is an add-on Priority RMA service. FortiCare Premium or Elite must be purchased and active separately on the same FS-624F serial number for the Priority RMA benefit to apply.
FC-10-624FN-212-02-12 provides the same hardware-plus-engineer response for 1 year. FC-10-624FN-212-02-36 extends that to 3 years, reducing the renewal frequency and providing budget certainty across a longer contract window.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-624F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-624FN-212-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
Sorry, no reviews match your current selections
