Original price was: CAD$11,875.27.CAD$9,375.21Current price is: CAD$9,375.21.
Authorized Partner for United States (US)When the FortiSwitch 624F is the aggregation layer carrying 10G traffic from multiple access-tier switches, downtime counts in minutes. The FC-10-624FN-212-02-60 addresses that directly: a 5-year Priority RMA contract where Fortinet dispatches a replacement FS-624F unit and a certified field engineer to the site within four hours of confirmed hardware failure. The engineer installs the replacement, transfers configuration, validates port connectivity, and confirms the switch is back in service before leaving.
The -212- service tier is the most comprehensive Priority RMA level Fortinet offers. It combines advanced hardware replacement (replacement unit dispatched before the failed unit is returned) with a Fortinet-certified engineer who handles the full physical replacement process on-site. This 5-year term (FC-10-624FN-212-02-60) keeps that coverage current through the complete hardware lifecycle of the FS-624F, eliminating annual renewals and the risk of a lapse in coverage.
This service is particularly well-suited to organizations with limited on-site network staff, distributed locations where engineering resources aren’t always available, or data center environments where changes at the rack level require documented sign-off. The certified engineer component shifts the swap burden off internal teams and onto Fortinet, which matters most when a failure happens outside business hours or during a high-pressure incident.
FC-10-624FN-212-02-60 is an electronic license. After purchase, it is delivered to the Fortinet Support Portal (support.fortinet.com) within 0–1 business days. Activation links the contract to a specific FS-624F serial number. The physical dispatch (replacement unit plus engineer) is coordinated through Fortinet TAC once a hardware failure is opened as an active support case.
The -212- Priority RMA service requires an active FortiCare Premium or FortiCare Elite base contract on the same FS-624F serial number. The table below shows what the base FortiCare tiers include before the Priority RMA add-on is applied:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is an authorized Fortinet Select Partner. The FC-10-624FN-212-02-60 ships electronically, typically within one business day of order confirmation. If you are coordinating this contract with a FortiCare Premium or Elite base on the same unit, our team can verify SKU compatibility before you commit. Licensing is available worldwide; no hardware shipment is involved.
Yes. The -212- Priority RMA service requires an active FortiCare Premium or FortiCare Elite contract on the same FS-624F serial number. It cannot be applied over a FortiCare Essential base contract, which only provides return-and-replace hardware RMA without the advanced replacement or Priority add-on eligibility.
The Fortinet-certified field engineer arrives with the replacement FS-624F unit, installs it in the rack, transfers the existing configuration (or works with your team to restore it), validates port connectivity and uplinks, and confirms the switch is fully operational before sign-off. The objective is a fully functional switch, not just a hardware delivery.
The 4-hour response window applies from the time Fortinet TAC confirms the hardware failure and dispatches the engineer. Coverage and actual dispatch times can vary by geographic location, particularly for sites in remote areas. Fortinet TAC can confirm field engineer availability for your specific address when the case is opened.
Yes. Each FC-10-624FN-212-02-60 license covers one FS-624F by serial number. For a multi-unit deployment, you need one license per switch. DataCenter360.ca can process multi-unit orders and coordinate activation across multiple serial numbers in a single purchase.
FC-10-624FN-212-02-12 is the 1-year term and FC-10-624FN-212-02-36 is the 3-year term. The 5-year option (FC-10-624FN-212-02-60) reduces renewal friction and aligns coverage with a typical hardware refresh cycle. Service coverage is identical across all three terms — the only difference is duration.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-624F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-624FN-212-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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