Fortinet FortiSwitch T1024F FPOE FortiCare Essential Support for FortiSwitch, 1-Year (FC-10-TF124-314-02-12)

SKU: FC-10-TF124-314-02-12

Original price was: CAD$1,267.03.Current price is: CAD$1,055.86.

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FC-10-TF124-314-02-12 is a 1-Year FortiCare Essential Support renewal for the FortiSwitch T1024F FPOE (FS-T1024F), covering firmware updates, return-and-replace hardware RMA, and next-business-day critical-issue response, delivered electronically worldwide.
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  Licensing available worldwide — delivered electronically to any country

Product description

Annual renewal of FortiCare Essential keeps your FS-T1024F covered through one budget year without a multi-year commitment. If your organization reviews infrastructure contracts annually or needs to align support expiry with fiscal year-end, FC-10-TF124-314-02-12 gives you that flexibility while maintaining uninterrupted access to Fortinet’s support portal, firmware releases, and hardware replacement coverage.

What it covers

FortiCare Essential for the FortiSwitch T1024F FPOE includes firmware and security updates for the full 12-month term, access to Fortinet’s online support tools and asset management portal, and hardware RMA handled as return-and-replace. If the unit fails, you ship it to Fortinet and a replacement is sent after the defective unit is received. Critical-issue response time is next business day. Telephone TAC access, advanced (pre-ship) replacement, and Priority RMA add-on eligibility are not part of Essential; those features start at the Premium tier.

Who needs it

This renewal fits network teams running the FS-T1024F in roles where a next-business-day response window is acceptable — secondary distribution layers, out-of-band management networks, or lab environments. Organizations that run annual procurement cycles and want to re-evaluate coverage each year will find the 1-Year term a natural fit. It avoids locking budget into a longer commitment while still keeping the switch fully supported and firmware-current.

Activation & delivery

FC-10-TF124-314-02-12 is an electronic license with worldwide delivery. After order confirmation, Fortinet generates an activation key that you register against the FS-T1024F serial number in the FortiCare portal. No hardware ships. Coverage starts from the activation date or from the expiry of the prior term, whichever applies. This SKU is available for renewal only and cannot be purchased alongside a new FS-T1024F hardware order.

One service vs the bundle

FortiCare comes in three tiers. Essential covers the fundamentals: firmware access, the asset portal, and return-and-replace RMA. Premium and Elite add telephone TAC, advanced hardware replacement, and higher-priority response SLAs. The table below shows where Essential sits relative to the other tiers for the FS-T1024F.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. Single-year renewals like FC-10-TF124-314-02-12 are straightforward to process, and our team can verify your FS-T1024F serial number eligibility and confirm the correct expiry date before you order. Purchase online or contact us for a formal quote. Electronic delivery means the activation key reaches you promptly after order processing, with no waiting on a courier.

Frequently asked questions

What does return-and-replace RMA mean under Essential for the FS-T1024F?
You ship the failed unit to Fortinet. Once received and verified, Fortinet sends a replacement. No advance unit is dispatched before the defective switch arrives. If your environment requires a pre-shipped replacement to minimize downtime, consider FortiCare Premium or Elite.
Can FC-10-TF124-314-02-12 be purchased with a new FS-T1024F?
No. This is a renewal-only SKU. New FS-T1024F hardware includes an initial FortiCare period; this contract extends coverage after that term ends.
Does FortiCare Essential include telephone TAC access?
No. Telephone support is included with Premium and Elite tiers. Essential provides access to Fortinet’s online support portal and ticket-based TAC with a next-business-day critical-issue response.
Is this license region-restricted to Canada?
No. FC-10-TF124-314-02-12 is an electronic license with worldwide delivery. Any organization with an FS-T1024F and a current Fortinet support account can activate it regardless of location.
Can I upgrade from Essential to Premium or Elite partway through the year?
Yes. Fortinet supports mid-term tier upgrades. The unused portion of the Essential term is credited toward the higher-tier contract. Contact DataCenter360.ca for a prorated upgrade quote.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-T1024F-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-TF124-314-02-12

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