Fortinet FortiSwitch-T1024F-FPOE FortiCare Premium, 1-Year (FC-10-TF124-247-02-12)

SKU: FC-10-TF124-247-02-12

Original price was: CAD$2,625.08.Current price is: CAD$2,094.47.

Save:20%You save CAD$371.11
One year of FortiCare Premium for the FortiSwitch-T1024F-FPOE (FC-10-TF124-247-02-12): 24/7 priority phone and web support, 1-hour critical-issue response, and advanced hardware replacement for your 24-port multi-speed PoE data center switch with 1,440W PoE budget.
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Product description

The FortiSwitch-T1024F-FPOE delivers up to 1440W of 802.3bt Type 4 PoE to 24 devices simultaneously. When a PoE-powered TOR switch faults, the impact cascades to every endpoint it powers. 1-Year FortiCare Premium (FC-10-TF124-247-02-12) ensures a Fortinet engineer is reachable in minutes, with advanced hardware replacement ready to ship before the next business day.

Ports 24x 10G/5G/2.5G/1G/100M BASE-T + 2x 100G/40G QSFP28/QSFP+
PoE 24 ports, 802.3af/at/bt Type 4 — 1,440W total budget
Switching Capacity 880 Gbps
Forwarding Throughput 1,309 Mpps
Latency ~1 µs
MAC Table 64K entries
VLANs 4,096
Memory / Storage 8GB DDR4 / 8GB SSD
Power Supply Dual hot-swap AC, 1,660W max
Form Factor 1RU, front-to-back airflow

What FortiCare Premium Covers

FortiCare Premium on the FortiSwitch-T1024F-FPOE activates four support capabilities Fortinet’s Essential tier does not include:

  • 24-hour telephone access to Fortinet technical engineers, 7 days a week
  • 1-hour response SLA for severity-1 (critical) incidents
  • Advanced hardware replacement: Fortinet ships a replacement unit before receiving the defective one, targeting next-business-day delivery
  • Eligibility to add Priority RMA options (4-hour hardware delivery or onsite engineer)

Firmware updates, security advisories, and portal tools are included at all FortiCare tiers. The table below shows where Premium sits relative to Essential and Elite:

Essential Premium Elite
Critical-issue response Next business day 1-hour SLA 1-hour SLA
Telephone support (24×7)
Advanced hardware replacement
Priority RMA add-on eligibility
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who This Licence Suits

Any organization running the FortiSwitch-T1024F-FPOE in a production environment should evaluate FortiCare Premium before that switch carries live traffic. The switch delivers 1440W of PoE to connected devices; a hardware fault without advance replacement authorization means waiting on standard logistics. Premium closes that gap. It’s a practical choice for data centers, large campuses, and any environment where PoE endpoints (access points, IP phones, cameras, IoT) are business-critical.

Activation and Delivery

This is an electronic contract. After purchase, you receive an entitlement key via email — typically within one business day. Register it in the Fortinet Support Portal (support.fortinet.com), bind it to your FortiSwitch-T1024F-FPOE’s serial number, and coverage is active. No hardware shipment, no customs, no installation. The 1 year term begins on the activation date.

Choosing Your Term

If a 1 year contract is too short for your planning cycle, the same FortiCare Premium coverage is available in 3-year and 5-year terms. Both appear in this product’s upsell section. Alternatively, if 24/7 telephone support is not required and you need only web-portal access and firmware updates, FortiCare Essential (1024f prefix, -314- SKUs) is available at a lower price point.

Buying from DataCenter360.ca

DataCenter360.ca is a certified Fortinet Select Partner. The 1-year FortiCare Premium contract for the FortiSwitch-T1024F-FPOE (FC-10-TF124-247-02-12) is fulfilled electronically within one business day. No physical shipment required — activate through the Fortinet Support Portal and your coverage starts the same day.

Frequently Asked Questions

What does FortiCare Premium cover on the FortiSwitch-T1024F-FPOE?

FortiCare Premium gives you 24/7 telephone access to Fortinet engineers, a 1-hour critical-issue response SLA, and advanced hardware replacement where Fortinet ships a replacement before receiving the faulty unit. Firmware updates and portal access are included at all tiers, including Essential.

Is a 1-year contract enough, or should I buy a longer term?

It depends on your procurement cycle. A 1-year term is the lowest upfront commitment and gives you flexibility if you plan to refresh hardware within 12 months. If the switch is staying in production for 3 or more years, the 3-year or 5-year term is typically more cost-effective per year and reduces renewal overhead.

How is this contract delivered after purchase?

After your order is processed, you receive an entitlement key by email, normally within one business day. Log in to support.fortinet.com, register the key against your FortiSwitch-T1024F-FPOE’s serial number, and the 1 year coverage period starts immediately. No physical product ships.

Does PoE functionality affect the FortiCare contract?

No. FortiCare Premium covers the switch unit as a whole, including PoE circuitry. If the T1024F-FPOE fails in a way that affects PoE delivery, advanced hardware replacement applies to the entire unit.

What is the difference between FortiCare Essential and FortiCare Premium for FortiSwitch?

Essential provides web-based support access, firmware downloads, and security advisories. Premium adds 24/7 telephone access to a Fortinet engineer, a 1-hour response SLA for critical issues, and advanced hardware replacement (ship-first logistics). For switches in production environments, Premium is the standard recommendation.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-T1024F-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-TF124-247-02-12

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