Fortinet FortiSwitch-T1024F-FPOE FortiCare Premium, 5-Year (FC-10-TF124-247-02-60)

Running 24 ports of 802.3bt PoE+ at 10G in a data center or campus core leaves little tolerance for unresolved TAC cases. The FortiSwitch-T1024F-FPOE FortiCare Premium 5-Year contract (FC-10-TF124-247-02-60) locks in five years of 24×7 technical support, one-hour critical-issue response, and next-business-day hardware replacement so your switching infrastructure stays under active cover for the long haul.

What FortiCare Premium Covers

FortiCare Premium sits above Essential and below Elite in Fortinet’s support tier structure. For the FortiSwitch-T1024F-FPOE, it provides:

• 24×7 access to Fortinet TAC engineers by phone, chat, and support portal
• One-hour response time on Priority 1 (critical) cases
• Next-business-day advance hardware replacement — the replacement ships before you return the defective unit
• Firmware updates and online tools access for the full 5-year term
• Eligibility to add a Priority/Same-Day RMA contract if your environment needs even faster hardware turnaround

FortiCare Tier Comparison

This product covers the FortiSwitch-T1024F-FPOE at the Premium tier. Here is how the three FortiCare tiers compare on the features most relevant to a switching deployment.

Who Needs a 5-Year Term

The T1024F-FPOE is a 1 RU data center and campus core switch with 880 Gbps switching capacity, dual hot-swappable AC power supplies, and 1440 W total PoE+ budget — built for environments where it will run for years without a planned refresh. A five-year FortiCare Premium term matches that lifecycle: predictable support cost, no annual renewal overhead, and continuity of coverage aligned with a standard CapEx cycle. It is a straightforward fit for IT teams that buy infrastructure to last and want the TAC coverage to reflect that intent.

Activation and Delivery

FC-10-TF124-247-02-60 is a software entitlement delivered worldwide. After your order clears, DataCenter360.ca sends the registration token by email within 0–1 business days. You activate it through the Fortinet Asset Management portal (support.fortinet.com), tied to the serial number of your specific FortiSwitch-T1024F-FPOE unit. The contract is active the day you register it — no physical shipment, no customs hold.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP stocking the complete FortiSwitch Data Center lineup — hardware, accessories, and multi-year support contracts. We carry the T1024F-FPOE ecosystem from the switch itself through spare hot-swap power supplies and FortiCare across all tiers, so the support contract and the hardware can land in the same purchase order. Reach out with questions about contract term alignment, coverage scope, or upgrade paths to Priority RMA or FortiCare Elite before you order.