Fortinet FortiSwitch T1024F-FPOE 4-Hour Hardware Delivery Priority RMA, 3-Year (FC-10-TF124-211-02-36)

SKU: FC-10-TF124-211-02-36

Original price was: CAD$9,450.27.Current price is: CAD$7,460.75.

Save:21%You save CAD$1391.49
FC-10-TF124-211-02-36 provides 3-Year 4-Hour Hardware Delivery Priority RMA for the FortiSwitch T1024F-FPOE 24-Port Multi-Gig Full PoE Campus Core Switch. Requires FortiCare Premium or Elite. Worldwide e-delivery from DataCenter360.ca.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
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Product description

Multi-year RMA coverage eliminates the annual renewal cycle and locks in your T1024F-FPOE replacement SLA for three full years. FC-10-TF124-211-02-36 is the 3-year 4-Hour Hardware Delivery Priority RMA contract for the FortiSwitch T1024F-FPOE: same four-hour dispatch SLA, single purchase, predictable cost.

What This RMA Service Covers

FC-10-TF124-211-02-36 is a Priority RMA add-on that operates alongside an active FortiCare Premium or FortiCare Elite plan. When a hardware fault is confirmed by the Fortinet TAC:

  • A replacement FortiSwitch T1024F-FPOE ships within 4 hours (advanced replacement model)
  • Fortinet coordinates delivery logistics directly to your registered site address
  • The faulty unit is returned using Fortinet-supplied shipping materials after the replacement is online

Coverage is tied to the serial number of the registered T1024F-FPOE and activates from the date of electronic fulfillment.

Who Uses a 4-Hour Hardware Delivery RMA

The FortiSwitch T1024F-FPOE is a 24-port multi-gig full PoE campus core switch, often carrying uplinks for access-layer switches and high-density wireless deployments across multiple floors. Organizations that rely on it for:

  • Core campus uplinks where a failure affects dozens of downstream devices
  • High-density PoE for wireless access points where power and data both depend on this switch
  • Environments with internal SLAs or service agreements requiring sub-business-day hardware recovery

…benefit from the 4-hour delivery SLA when on-site engineer dispatch is not required.

FortiCare Tiers and Priority RMA Eligibility

Priority RMA is an add-on service. The base FortiCare tier on the T1024F-FPOE must be Premium or Elite before this contract activates. The table below shows how hardware replacement and response times differ across FortiCare tiers:

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

FortiCare Essential provides only standard return-and-replace RMA and is not eligible for Priority RMA add-ons. Premium or Elite is the minimum required base for this service.

Activation and Electronic Delivery

This is a 3-Year service contract delivered electronically. After purchase from DataCenter360.ca, license details arrive by email within 0 to 1 business days. The contract is registered through Fortinet’s support portal using the FortiSwitch T1024F-FPOE serial number. No hardware is included in this order.

Buying from DataCenter360.ca

DataCenter360.ca offers the 3-year FortiSwitch T1024F-FPOE Priority RMA contract at a single purchase price, removing three separate renewal transactions from your IT calendar. As a Fortinet Select Partner, we deliver contracts electronically with full Fortinet-backed support entitlement.

Does FC-10-TF124-211-02-36 require an existing FortiCare contract?
Yes. The 4-Hour Hardware Delivery Priority RMA is a Priority RMA add-on and requires an active FortiCare Premium or FortiCare Elite plan on the same T1024F-FPOE serial number. FortiCare Essential does not qualify as the base plan for this add-on.

What exactly happens when a failure is reported under this contract?
After you open a TAC case and Fortinet confirms the hardware failure, Fortinet dispatches a replacement FortiSwitch T1024F-FPOE unit from a local staging location. The unit arrives within 4 hours. You swap the hardware, and the faulty unit is returned using packaging and a shipping label provided by Fortinet.

Can this contract be renewed or changed at term end?
At the end of the 3-year term, you can renew with another 3-year (FC-10-TF124-211-02-36), or shift to a 1-year (FC-10-TF124-211-02-12) or 5-year (FC-10-TF124-211-02-60) term. Renewing before expiry avoids gaps in coverage.

Is this contract available for customers outside Canada?
FC-10-TF124-211-02-36 is a worldwide electronic license. DataCenter360.ca delivers the contract key electronically to customers in any country. Coverage logistics are managed by Fortinet’s global support and parts depot network.

What if I need an on-site engineer to handle the hardware swap?
If you need an onsite engineer alongside hardware delivery, the 3-year version of that service is FC-10-TF124-212-02-36, which covers 4-hour hardware delivery plus engineer dispatch.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-T1024F-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-TF124-211-02-36

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