Fortinet FortiSwitch T1024F-FPOE 4-Hour Hardware Delivery Priority RMA, 1-Year (FC-10-TF124-211-02-12)

When a 24-port multi-gig campus core switch goes down, four hours matters. FC-10-TF124-211-02-12 adds a 1-year 4-Hour Hardware Delivery Priority RMA contract to the FortiSwitch T1024F-FPOE, so a replacement unit ships within four hours of Fortinet TAC confirming the hardware fault. No days-long standard RMA cycle for a switch sitting at the core of your campus uplink layer.

What This RMA Service Covers

FC-10-TF124-211-02-12 is a Priority RMA add-on that operates alongside an active FortiCare Premium or FortiCare Elite plan. When a hardware fault is confirmed by the Fortinet TAC:

• A replacement FortiSwitch T1024F-FPOE ships within 4 hours (advanced replacement model)
• Fortinet coordinates delivery logistics directly to your registered site address
• The faulty unit is returned using Fortinet-supplied shipping materials after the replacement is online

Coverage is tied to the serial number of the registered T1024F-FPOE and activates from the date of electronic fulfillment.

Who Uses a 4-Hour Hardware Delivery RMA

The FortiSwitch T1024F-FPOE is a 24-port multi-gig full PoE campus core switch, often carrying uplinks for access-layer switches and high-density wireless deployments across multiple floors. Organizations that rely on it for:

• Core campus uplinks where a failure affects dozens of downstream devices
• High-density PoE for wireless access points where power and data both depend on this switch
• Environments with internal SLAs or service agreements requiring sub-business-day hardware recovery

…benefit from the 4-hour delivery SLA when on-site engineer dispatch is not required.

FortiCare Tiers and Priority RMA Eligibility

Priority RMA is an add-on service. The base FortiCare tier on the T1024F-FPOE must be Premium or Elite before this contract activates. The table below shows how hardware replacement and response times differ across FortiCare tiers:

FortiCare Essential provides only standard return-and-replace RMA and is not eligible for Priority RMA add-ons. Premium or Elite is the minimum required base for this service.

Activation and Electronic Delivery

This is a 1-Year service contract delivered electronically. After purchase from DataCenter360.ca, license details arrive by email within 0 to 1 business days. The contract is registered through Fortinet’s support portal using the FortiSwitch T1024F-FPOE serial number. No hardware is included in this order.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner and MSSP carrying the full FortiCare Priority RMA catalog for FortiSwitch. Purchasing the 1-year contract directly through DataCenter360.ca means official Fortinet licensing with no distributor markup and electronic delivery within 0 to 1 business days.