Fortinet FortiAP 241K FortiCare Premium, 1-Year (FC-10-P241K-247-02-12)

A Wi-Fi 7 access point is only as capable as the firmware running on it, and firmware entitlement is tied to an active FortiCare contract. FC-10-P241K-247-02-12 provides one year of FortiCare Premium for the FortiAP 241K: that means Fortinet TAC around the clock, entitlement to every FortiAP firmware release for the registered unit, and advance hardware replacement if the unit fails before the contract expires.

What it covers

FortiCare Premium gives you 24×7 telephone access to Fortinet’s technical assistance centre with a one-hour response commitment on critical issues. Software and firmware updates for the registered FortiAP 241K are included for the contract term, along with portal-based asset tracking through the FortiCare customer portal. If hardware fails, Fortinet ships a replacement before receiving the faulty unit back.

FortiCare tiers at a glance

FortiCare is available in three service levels. This contract is the Premium tier; the table below summarizes how the three compare.

Who needs it

Any site that treats wireless as production infrastructure rather than convenience. The FAP-241K-A ships with a limited lifetime hardware warranty, but warranty service alone is slower than advance replacement and provides no engineering support. Organisations whose FortiGate already carries FortiCare still need per-device FortiAP coverage to open tickets about that AP or replace it on priority terms.

Activation and delivery

This is an electronic license. After purchase, the contract code arrives by email within 0 to 1 business days and is registered against the AP serial number in the FortiCare portal. Coverage activates immediately on registration. No hardware ships, so there are no customs or freight delays regardless of where the AP is deployed.

One year, or longer

This listing covers a single year. Multi-year options, FC-10-P241K-247-02-36 (3-year) and FC-10-P241K-247-02-60 (5-year), lock current pricing and eliminate annual renewals. If your organisation prioritises faster RMA or the 15-minute critical-issue response, FortiCare Elite (FC-10-P241K-284-02-12) covers those requirements.

Buying from DataCenter360.ca

As an authorized Fortinet Select Partner, DataCenter360.ca issues genuine Fortinet contracts to customers in any country. The process is straightforward: order online, receive the license code by email, register it in FortiCare. If you have the AP serial number on hand, send it with your order and we can confirm the contract is tied to the correct device before delivery.

Frequently Asked Questions