Original price was: CAD$197.64.CAD$185.29Current price is: CAD$185.29.
Authorized Partner for United States (US)When an access point in a dense venue or critical branch goes down, the 15-minute critical-issue response under FortiCare Elite is the difference between a short outage and an extended one. FC-10-P241K-284-02-12 is the top-tier FortiCare contract for the FortiAP 241K, covering everything in Premium plus a shorter SLA clock and eligibility for Fortinet’s fastest Priority RMA options.
FortiCare Elite for the FortiAP 241K includes 24×7 telephone access to Fortinet TAC with a 15-minute critical-issue response commitment, firmware and software update entitlement for the registered unit, advance hardware replacement under the standard RMA process, and FortiCare portal asset tracking. Elite also qualifies the AP for Priority RMA add-on services including next-calendar-day hardware delivery, 4-hour delivery, and 4-hour delivery with onsite engineer options.
Three support levels are available for the FortiAP 241K. This contract is the Elite tier.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal (FortiGate only) | — | — | ✓ |
Venues where wireless downtime has measurable business cost: retail floors with wireless POS, healthcare settings with wireless patient monitoring integration, or branch offices where the FortiAP is the only production wireless device and no spare unit is on site. The 15-minute SLA shortens the window between reporting a critical fault and having Fortinet engineering on the call. The Priority RMA add-on eligibility matters for organisations who need Fortinet to express-ship replacement hardware the same day.
This is an electronic contract. The license code arrives by email within 0 to 1 business days of purchase. Register it in the FortiCare portal against the AP serial number and Elite-level coverage activates immediately. No hardware ships, and there are no freight or customs considerations regardless of the AP’s installation country.
This is the 1-year Elite contract. The same tier is available as 3-year (FC-10-P241K-284-02-36) and 5-year (FC-10-P241K-284-02-60) contracts for organisations preferring to minimise renewal touchpoints. FortiCare Premium (FC-10-P241K-247-02-12) is the tier below Elite if the 1-hour response time is sufficient for your environment.
DataCenter360.ca is an authorized Fortinet Select Partner and issues genuine FortiCare Elite contracts to customers worldwide. Orders are processed the same day on most business days, and the license arrives by email with no shipping delays. Reach out if you are covering several FortiAP 241K units under Elite and want to confirm pricing before checkout.
Elite provides a 15-minute critical-issue response versus one hour for Premium. Both tiers include 24×7 TAC access, firmware updates, and advance hardware replacement. Elite also qualifies for Priority RMA add-on services that Premium does not unlock.
Yes. Advance replacement is included: Fortinet ships a replacement FortiAP 241K when hardware fails, before the faulty unit is returned. For even faster logistics, optional Priority RMA add-on contracts (FC-10-P241K-210-) can add next-calendar-day or 4-hour delivery.
Yes. The prefix FC-10-P241K- ties this contract to the FortiAP 241K. It cannot be applied to other FortiAP models, which use their own SKU prefixes.
Yes. Electronic contracts are delivered worldwide with no freight restrictions. Physical hardware is limited to Canadian delivery.
1-year (this SKU), 3-year (FC-10-P241K-284-02-36), and 5-year (FC-10-P241K-284-02-60). Multi-year Elite contracts lock current pricing and cover the AP through a full operational lifecycle.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-241K |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAP |
| MPN | FC-10-P241K-284-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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