Original price was: CAD$988.20.CAD$796.94Current price is: CAD$796.94.
Authorized Partner for United States (US)A FortiAP 241K deployed in a permanent infrastructure role, where the access point is expected to run through the next wireless generation upgrade, warrants support coverage that runs the same distance. FC-10-P241K-284-02-60 covers five full years of FortiCare Elite: 15-minute critical response, advance RMA, and firmware update entitlement in a single contract registration.
FortiCare Elite delivers 24×7 telephone access to Fortinet TAC with a 15-minute SLA on critical severity tickets, advance hardware replacement through the standard RMA program, and full firmware update entitlement for the registered unit. The five-year term runs continuously from activation and qualifies the AP for optional Priority RMA add-ons covering next-calendar-day delivery, 4-hour delivery, and 4-hour delivery with onsite engineer support.
Three support levels are available for the FortiAP 241K. This contract is the Elite tier.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal (FortiGate only) | — | — | ✓ |
Five-year Elite is the right choice when the procurement goal is to reduce recurring contract management to a minimum and cover the AP through its useful hardware life in a single transaction. Enterprise campus deployments, where FortiAP 241K units are refreshed on 5-year cycles, can align support expiry with hardware replacement. Venues that have already determined the 15-minute SLA shortens critical outage resolution don’t benefit from annual re-evaluations of tier; a 5-year contract removes that friction entirely.
FC-10-P241K-284-02-60 is an electronic contract. After purchase, the activation code arrives by email within 0 to 1 business days. Register it in the FortiCare portal against the AP serial number and 5-year Elite coverage begins immediately. No hardware ships, and the contract is valid for customers worldwide.
The 1-year Elite contract is FC-10-P241K-284-02-12 and the 3-year is FC-10-P241K-284-02-36. For organizations where 1-hour response under FortiCare Premium is sufficient, FC-10-P241K-247-02-60 is the 5-year Premium option at a lower cost point.
DataCenter360.ca is an authorized Fortinet Select Partner with access to the full FortiCare contract catalog including multi-year terms. Five-year contracts go through the same ordering workflow as 1-year terms, and licenses are emailed on the same business day in most cases. If you are ordering 5-year Elite for several FortiAP 241K units at once, contact us before checkout about volume pricing.
Yes. Once purchased and registered, the contract covers the AP for 5 years regardless of future price changes. The single upfront purchase avoids annual re-pricing.
FortiCare contracts transfer to the replacement unit. Re-register the contract in the FortiCare portal against the replacement serial number, and coverage continues for the remaining term.
Multi-year contracts typically offer a better effective annual rate than renewing annually, plus they remove renewal overhead. Check the product page for current pricing; contact DataCenter360.ca for volume quotes if covering multiple units.
Elite includes advance replacement RMA at standard speed. For faster options, Priority RMA add-on contracts (FC-10-P241K-210-02-60) are available separately and require Elite or Premium base coverage to qualify.
Fortinet will queue the new term to begin at the end of the active contract. Check the existing contract details in the FortiCare portal and contact DataCenter360.ca if you need to confirm the correct stacking sequence.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-241K |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAP |
| MPN | FC-10-P241K-284-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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