Original price was: CAD$74.35.CAD$69.70Current price is: CAD$69.70.
Authorized Partner for United States (US)Your FortiAP-243K Wi-Fi 7 access point is already running under FortiCare Premium. The FC-10-P243K-204-02-12 closes the gap between Premium and Elite for the next 12 months. Critical-issue response time drops from one hour to 15 minutes, non-critical tickets move from next-business-day to within two business hours, and you gain Fortinet’s extended LTS firmware window and single-touch ticket handling from the Elite support team. The underlying Premium contract stays active; this SKU layers Elite SLAs on top of it.
This one year upgrade changes three things on your FortiAP-243K support coverage:
Hardware replacement terms remain Standard Advanced RMA, the same as FortiCare Premium. The FortiAP-243K is a Wi-Fi 7 four-radio indoor AP with 2×2 MU-MIMO across 2.4 GHz (688 Mbps), 5 GHz (4.324 Gbps), and 6 GHz (5.765 Gbps) bands, plus a dedicated tri-band scanning radio. Elite coverage matches the criticality of the hardware.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Non-critical response | Next business day | Next business day | 2 business hours |
| 24/7 telephone support | — | ✓ | ✓ |
| Standard RMA (advanced replacement) | — | ✓ | ✓ |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| E-EoES extended LTS firmware (18 months) | — | — | ✓ |
| FortiCare Elite Portal (FortiGate only) | — | — | ✓ |
This upgrade is aimed at network teams running the FortiAP-243K in environments where a radio outage has measurable business impact: high-density enterprise campuses, healthcare facilities, education institutions, or retail operations that cannot tolerate delays in support response. The FortiAP-243K is a Wi-Fi 7 four-radio access point capable of 5.765 Gbps on the 6 GHz band — it is typically deployed in locations where wireless availability is as critical as wired infrastructure.
Organizations that standardized on FortiCare Premium when the 243K was first deployed and later tightened their uptime SLAs find this upgrade path the most efficient route: it adds Elite-level response without rebuilding the support contract or replacing an active subscription mid-cycle.
This is a digital license. No hardware ships. After your order is confirmed, DataCenter360.ca delivers the license details electronically — typically within 0–1 business days. You register the upgrade through the Fortinet Support Portal against your FortiAP-243K serial number. Elite SLAs become active immediately on registration. An active FortiCare Premium subscription on the target device is required before applying this SKU.
Fortinet provides two paths to Elite-tier coverage on the FortiAP-243K. The FC-10-P243K-284 series provides standalone FortiCare Elite for devices that have not previously purchased Premium. The FC-10-P243K-204 series is the upgrade path — designed for devices already covered by Premium — and is generally the more cost-effective option when Premium is already active. If you are setting up a net-new deployment with no existing support contract, compare the 204 and 284 series for your term length and total cost.
DataCenter360.ca is a Fortinet Select Partner authorized to fulfill FortiAP support licenses in Canada and internationally. The FC-10-P243K-204-02-12 is in stock and ships electronically. Orders placed before end-of-business are typically processed the same day, and you receive license details by email within 0–1 business days. Our team can assist with portal registration questions after delivery. Pricing shown is in Canadian dollars.
No. The FC-10-P243K-204 series upgrades the SLA tier on top of an existing Premium subscription; it does not replace it. FortiCare Premium must remain active on the FortiAP-243K for the Elite upgrade to apply. Renew Premium as you normally would; this SKU runs concurrently.
FortiCare Elite targets a 15-minute response for critical issues, compared to one hour at the Premium tier. Non-critical issues receive a response within two business hours at Elite, versus next-business-day at Premium. Single-touch ticket handling means the same engineer follows the issue to resolution.
Standard Advanced RMA is included at both the Premium and Elite tiers. The Elite upgrade improves response speed and adds E-EoES firmware support; it does not change the base RMA delivery SLA. For faster hardware replacement, Priority RMA add-on SKUs (FC-10-P243K-210, -211, or -212) are available and compatible with both Premium and Elite.
The FortiCare Elite Portal is currently released for FortiGate devices. For the FortiAP-243K, the key Elite benefits are the faster response SLAs, single-touch ticket handling, and E-EoES extended LTS firmware coverage. Fortinet may extend portal access to additional product families in future releases.
A 1-year term suits teams that prefer to re-evaluate support levels annually or are aligning this Elite upgrade to an existing Premium renewal cycle. If your FortiAP-243K is expected to remain in service for three or more years without major hardware changes, the FC-10-P243K-204-02-36 (3-year) or FC-10-P243K-204-02-60 (5-year) terms typically offer a lower per-year cost and reduce renewal administration.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-243K |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAP |
| MPN | FC-10-P243K-204-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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