Original price was: CAD$223.05.CAD$179.88Current price is: CAD$179.88.
Authorized Partner for United States (US)Managing annual support renewals across a wireless deployment adds administrative overhead that compounds over time. The FC-10-P243K-204-02-36 addresses this by covering three years of FortiCare Elite upgrades in a single purchase for each FortiAP-243K. The SLA gains are the same as the 1-year SKU — 15-minute critical response, 2-business-hour non-critical turnaround, and extended LTS firmware support — but the three-year term eliminates two renewal cycles and locks in the Elite tier across the mid-life of most FortiAP-243K deployments without revisiting the budget annually.
This three years upgrade changes three things on your FortiAP-243K support coverage:
Hardware replacement terms remain Standard Advanced RMA, the same as FortiCare Premium. The FortiAP-243K is a Wi-Fi 7 four-radio indoor AP with 2×2 MU-MIMO across 2.4 GHz (688 Mbps), 5 GHz (4.324 Gbps), and 6 GHz (5.765 Gbps) bands, plus a dedicated tri-band scanning radio. Elite coverage matches the criticality of the hardware.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Non-critical response | Next business day | Next business day | 2 business hours |
| 24/7 telephone support | — | ✓ | ✓ |
| Standard RMA (advanced replacement) | — | ✓ | ✓ |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| E-EoES extended LTS firmware (18 months) | — | — | ✓ |
| FortiCare Elite Portal (FortiGate only) | — | — | ✓ |
This upgrade is aimed at network teams running the FortiAP-243K in environments where a radio outage has measurable business impact: high-density enterprise campuses, healthcare facilities, education institutions, or retail operations that cannot tolerate delays in support response. The FortiAP-243K is a Wi-Fi 7 four-radio access point capable of 5.765 Gbps on the 6 GHz band — it is typically deployed in locations where wireless availability is as critical as wired infrastructure.
Organizations that standardized on FortiCare Premium when the 243K was first deployed and later tightened their uptime SLAs find this upgrade path the most efficient route: it adds Elite-level response without rebuilding the support contract or replacing an active subscription mid-cycle.
This is a digital license. No hardware ships. After your order is confirmed, DataCenter360.ca delivers the license details electronically — typically within 0–1 business days. You register the upgrade through the Fortinet Support Portal against your FortiAP-243K serial number. Elite SLAs become active immediately on registration. An active FortiCare Premium subscription on the target device is required before applying this SKU.
Fortinet provides two paths to Elite-tier coverage on the FortiAP-243K. The FC-10-P243K-284 series provides standalone FortiCare Elite for devices that have not previously purchased Premium. The FC-10-P243K-204 series is the upgrade path — designed for devices already covered by Premium — and is generally the more cost-effective option when Premium is already active. If you are setting up a net-new deployment with no existing support contract, compare the 204 and 284 series for your term length and total cost.
DataCenter360.ca stocks FortiAP licenses at every term length and fulfills orders electronically, typically the same business day. As a Fortinet Select Partner, we can issue a proper tax invoice for procurement and IT asset tracking. The FC-10-P243K-204-02-36 is available immediately; contact us if you need a quote covering multiple access points or alignment with an existing Premium term end date.
No. The FC-10-P243K-204 series upgrades the SLA tier on top of an existing Premium subscription; it does not replace it. FortiCare Premium must remain active on the FortiAP-243K for the Elite upgrade to apply. Renew Premium as you normally would; this SKU runs concurrently.
FortiCare Elite targets a 15-minute response for critical issues, compared to one hour at the Premium tier. Non-critical issues receive a response within two business hours at Elite, versus next-business-day at Premium. Single-touch ticket handling means the same engineer follows the issue to resolution.
Standard Advanced RMA is included at both the Premium and Elite tiers. The Elite upgrade improves response speed and adds E-EoES firmware support; it does not change the base RMA delivery SLA. For faster hardware replacement, Priority RMA add-on SKUs (FC-10-P243K-210, -211, or -212) are available and compatible with both Premium and Elite.
The FortiCare Elite Portal is currently released for FortiGate devices. For the FortiAP-243K, the primary Elite benefits are the faster response SLAs, single-touch ticket handling, and E-EoES extended LTS firmware coverage. Fortinet may extend portal access to additional product families in future releases.
Not necessarily. The upgrade SKU activates against your existing FortiCare Premium registration and runs for the three-year term from the activation date. If your Premium subscription has remaining time, Fortinet support can confirm how the terms align in the portal. For new deployments where you are purchasing Premium and Elite together, co-terminating both from the start simplifies future renewals.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-243K |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAP |
| MPN | FC-10-P243K-204-02-36 |
| 5 star | 0% | |
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