Fortinet FortiAP 243K FortiCare Premium, 3-Year (FC-10-P243K-247-02-36)

Renewing FortiCare year by year is easy to forget, and a lapsed contract leaves the AP unentitled to firmware and out of TAC reach at exactly the wrong moment. This contract, FC-10-P243K-247-02-36, covers three continuous years of FortiCare Premium for a FortiAP 243K access point: 24×7 Fortinet technical support, firmware and software updates, and advance hardware replacement if the unit fails. No hardware is included; everything is delivered electronically.

What it covers

FortiCare Premium provides 24×7 access to Fortinet’s technical assistance centre, one-hour response for critical issues, entitlement to FortiAP firmware releases over the three-year term, asset management through the FortiCare portal, and advance hardware replacement on an RMA exchange. For the FortiAP 243K, a Wi-Fi 7 AP with 802.11be tri-band radio and optional 5G backhaul, the firmware channel matters: Fortinet continues to expand 802.11be features through software updates, and your entitlement is what keeps the AP receiving them.

FortiCare tiers at a glance

FortiCare is available in three support tiers. This contract is the Premium tier; the table below shows what separates the three levels so you can confirm the fit.

Who needs it

Any site that treats wireless as production infrastructure. Three-year contracts suit organizations that have committed to a FortiAP deployment cycle: they match the typical hardware refresh window, which means support, hardware, and budget all renew on the same calendar. Schools, hospitality properties, and distributed retail operations commonly run 3-year FortiCare terms for exactly this reason.

Activation and delivery

The contract is delivered electronically and normally reaches your account within 0 to 1 business days, anywhere in the world. You register the contract number against the AP serial in the FortiCare portal; coverage begins from registration. There is nothing physical to ship, so no customs holds or freight costs regardless of destination country.

Term and renewal

The same Premium coverage is available in a 1-year term (FC-10-P243K-247-02-12) and 5-year term (FC-10-P243K-247-02-60) for sites with shorter review cycles or longer infrastructure commitments. If Fortinet’s 15-minute Elite response SLA is needed, the Elite tier (FC-10-P243K-284-02-36) is the next step up.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. We issue genuine FortiCare contracts electronically to businesses in any country, typically same business day. If you need help confirming the correct SKU for your AP’s serial number or want to combine multiple AP contracts into a single order, contact us before purchasing and we will sort it out before any billing happens.

Frequently Asked Questions