Original price was: CAD$668.00.CAD$538.71Current price is: CAD$538.71.
Authorized Partner for United States (US)When FortiCare Premium’s one-hour critical response is not tight enough, and the AP needs to stay on the same support cycle as the rest of your infrastructure, Elite over three years is the answer. This contract, FC-10-P243K-284-02-36, covers three years of FortiCare Elite for a FortiAP 243K: 15-minute critical-issue response, 24×7 Fortinet engineering, firmware entitlement, and advance hardware replacement. No hardware included; electronic delivery worldwide.
FortiCare Elite provides 24×7 access to Fortinet’s TAC with a 15-minute response guarantee for critical issues, entitlement to FortiAP firmware updates over the three-year term, FortiCare portal asset management, and advance hardware replacement for the registered FortiAP 243K. The 243K operates across 2.4 GHz, 5 GHz, and 6 GHz bands simultaneously under 802.11be, with an optional 5G WAN backhaul — a platform where firmware currency directly affects RF capability.
FortiCare is structured in three tiers. This contract is the Elite tier; the table below compares all three.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal (FortiGate only) | — | — | ✓ |
Organizations that have committed to a three-year FortiAP infrastructure cycle and need the support tier to match. The combination is relevant for managed service providers with contractual SLAs to their clients, healthcare networks, and campus or enterprise deployments where a one-hour TAC response is too slow to meet internal guarantees. Three years of Elite also simplifies procurement: one contract aligns with the hardware warranty period, and renewals happen on a predictable calendar.
Electronic delivery to any country, normally within 0 to 1 business days of order. Register the contract number in the FortiCare portal against the AP’s serial number to start coverage. No physical goods, no shipping delays.
The 1-year (FC-10-P243K-284-02-12) and 5-year (FC-10-P243K-284-02-60) Elite terms cover shorter cycles and longer infrastructure lifespans respectively. For sites where a one-hour critical response is sufficient, FortiCare Premium 3-year (FC-10-P243K-247-02-36) is available at a lower price point.
DataCenter360.ca is an authorized Fortinet Select Partner supplying FortiCare contracts electronically to customers worldwide. Three-year Elite orders are processed the same way as any other term: we issue the contract, typically same business day, and you register it in the portal. We can also assist with multi-device orders covering a full AP deployment in a single transaction.
Elite reduces the critical-issue response from one hour to 15 minutes. Firmware entitlement, hardware RMA, and portal access are the same at both tiers. Elite is for deployments where the response-time SLA matters contractually or operationally.
A 3-year contract matches the standard hardware refresh cycle for most AP deployments, locks the rate, and eliminates annual renewal overhead. It keeps support, firmware, and hardware on a single renewal calendar.
The FortiAP 243K only (SKU prefix FC-10-P243K-). Registered against one AP serial number in the FortiCare portal. Not interchangeable with other FortiAP models.
Yes. FortiCare contracts are delivered electronically worldwide. Only hardware products are limited to Canadian delivery.
Yes. Priority RMA add-ons for the FortiAP 243K include next-calendar-day (FC-10-P243K-210-02-36), 4-hour hardware delivery (-211-02-36), and 4-hour with onsite engineer (-212-02-36). Each is purchased separately and stacks with FortiCare Elite.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-243K |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAP |
| MPN | FC-10-P243K-284-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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