Original price was: CAD$1,113.34.CAD$897.85Current price is: CAD$897.85.
Authorized Partner for United States (US)Five years of FortiCare Elite means the FortiAP 243K is covered for the entirety of a standard hardware service life: 15-minute critical response, full firmware entitlement, and advance hardware replacement, all without an annual renewal decision. This contract, FC-10-P243K-284-02-60, is the top-tier support option for this AP. No hardware included; delivered electronically to any country.
FortiCare Elite provides 24×7 access to Fortinet’s technical assistance centre, a 15-minute response for critical issues, entitlement to FortiAP firmware releases over five years, FortiCare portal asset management, and advance hardware replacement for the registered FortiAP 243K. The 243K is a Wi-Fi 7 AP with tri-band 802.11be coverage and an optional 5G WAN backhaul capability — a device whose full feature set depends on ongoing firmware updates that Elite entitlement keeps flowing for the entire term.
FortiCare comes in three service tiers. This contract covers the Elite tier; the table below lays out the differences so you can verify it fits the requirement.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal (FortiGate only) | — | — | ✓ |
Environments with the highest uptime requirements and either internal policy or contractual obligations tied to sub-hour incident response: hospitals running wireless medical devices, financial services firms, or large enterprise campuses where every AP is production infrastructure. Managed service providers offering five-year support SLAs to clients also use this SKU to match their commitments. The 5-year term eliminates renewals entirely for the AP’s service life.
The contract key arrives electronically within 0 to 1 business days, to any country. You register it against the FortiAP 243K serial number in the FortiCare portal; coverage starts on registration and runs for five consecutive years. There is no physical shipment.
1-year (FC-10-P243K-284-02-12) and 3-year (FC-10-P243K-284-02-36) Elite terms are available for shorter planning horizons. If the 15-minute SLA is not required, FortiCare Premium 5-year (FC-10-P243K-247-02-60) delivers the same firmware and RMA coverage at a lower rate.
DataCenter360.ca issues FortiCare contracts as an authorized Fortinet Select Partner, delivering to any country electronically and typically the same business day. For organizations procuring Elite coverage across a fleet of FortiAP 243K units, we can process the full set in a single order and confirm each contract against the correct serial before issuing.
The critical-issue response SLA drops from one hour (Premium) to 15 minutes (Elite). Firmware entitlement, portal access, and advance RMA are the same at both tiers. Elite is for organizations where response time is a defined requirement.
Full FortiCare Elite entitlements for the FortiAP 243K for five continuous years, with no annual renewal. It locks pricing, aligns with the hardware warranty period, and removes the admin risk of a coverage gap at renewal time.
The FortiAP 243K only (SKU prefix FC-10-P243K-). Registered against one AP serial number in FortiCare portal. Other FortiAP models have separate SKU families.
Yes. FortiCare licenses are delivered electronically to any country in the world. Only hardware orders are restricted to Canadian addresses.
Yes. Fortinet offers dedicated Priority RMA add-ons for the 243K: next-calendar-day delivery (FC-10-P243K-210-02-60), 4-hour hardware delivery (-211-02-60), and 4-hour with onsite engineer (-212-02-60). These are separate SKUs purchased alongside FortiCare Elite.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-243K |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAP |
| MPN | FC-10-P243K-284-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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