CAD$742.23 Original price was: CAD$742.23.CAD$598.56Current price is: CAD$598.56.
Support contracts that roll forward year by year add hidden overhead: calendar reminders, purchase approvals, and the occasional gap when renewal slips. This contract, FC-10-P243K-247-02-60, sidesteps that entirely with five years of FortiCare Premium behind a FortiAP 243K. That is 24×7 Fortinet technical support, firmware update entitlement, and advance hardware replacement all locked in for the span of a normal hardware service life. No hardware in this listing; everything arrives electronically.
FortiCare Premium delivers 24×7 access to Fortinet’s technical assistance centre, one-hour response for critical issues, entitlement to FortiAP firmware releases through the five-year term, FortiCare portal access for asset tracking, and advance hardware replacement for the registered FortiAP 243K. The 243K is a Wi-Fi 7 access point with tri-band radio and optional 5G WAN backhaul; the firmware channel is how the 802.11be feature set continues to mature beyond the ship date.
FortiCare comes in three support tiers. This contract is the Premium tier; the table below describes what each level covers.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal (FortiGate only) | — | — | ✓ |
Organizations with a long infrastructure horizon: managed service providers supporting client sites, higher education campuses, enterprise branches with fixed five-year refresh cycles. A five-year term also makes budget sense if FortiCare pricing increases over time, since the rate is fixed at purchase. Premium covers the vast majority of support needs; the main reason to step up to Elite is if a 15-minute response SLA is required by policy.
The contract key is delivered electronically, usually within 0 to 1 business days of payment, to any country in the world. Register it against the AP’s serial number in the FortiCare portal and coverage starts immediately. No physical shipping, no customs considerations.
The 1-year (FC-10-P243K-247-02-12) and 3-year (FC-10-P243K-247-02-36) terms are available for shorter planning cycles. For sites that need the 15-minute critical-issue response, the Elite tier covers the same FortiAP 243K in a matching 5-year length (FC-10-P243K-284-02-60).
As an authorized Fortinet Select Partner, DataCenter360.ca supplies FortiCare contracts electronically to businesses worldwide, normally same business day. Five-year orders are processed identically to shorter terms: we issue the contract, you register it, and the AP is covered for the full term from the registration date. Multi-AP orders can be combined into a single transaction.
24×7 technical support, one-hour critical-issue response, firmware update entitlement, FortiCare portal asset management, and advance hardware replacement for the registered FortiAP 243K.
A 5-year contract locks pricing for the AP’s expected service life, eliminates five annual renewal cycles, and removes the risk of coverage gaps from missed renewals. It is the lowest total admin overhead for long-running sites.
Yes. FortiCare licenses ship electronically worldwide. No physical goods are involved, so there are no shipping restrictions or import duties.
The FortiAP 243K only (SKU prefix FC-10-P243K-). The contract is tied to one AP serial number in the FortiCare portal and cannot be transferred to a different model.
Yes. Fortinet offers Priority RMA add-ons: next-calendar-day delivery (FC-10-P243K-210-02-60), 4-hour hardware delivery (-211-02-60), and 4-hour with onsite engineer (-212-02-60). These are separate SKUs that stack with FortiCare Premium.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-243K |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAP |
| MPN | FC-10-P243K-247-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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