Fortinet FortiAP 243K FortiCare Premium, 5-Year (FC-10-P243K-247-02-60)

SKU: FC-10-P243K-247-02-60

Original price was: CAD$742.23.Current price is: CAD$598.56.

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This FortiCare Premium contract (FC-10-P243K-247-02-60) provides five years of Fortinet 24×7 technical support, firmware updates, and advance hardware replacement for a FortiAP 243K. License only, delivered electronically worldwide.
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Product description

Support contracts that roll forward year by year add hidden overhead: calendar reminders, purchase approvals, and the occasional gap when renewal slips. This contract, FC-10-P243K-247-02-60, sidesteps that entirely with five years of FortiCare Premium behind a FortiAP 243K. That is 24×7 Fortinet technical support, firmware update entitlement, and advance hardware replacement all locked in for the span of a normal hardware service life. No hardware in this listing; everything arrives electronically.

What it covers

FortiCare Premium delivers 24×7 access to Fortinet’s technical assistance centre, one-hour response for critical issues, entitlement to FortiAP firmware releases through the five-year term, FortiCare portal access for asset tracking, and advance hardware replacement for the registered FortiAP 243K. The 243K is a Wi-Fi 7 access point with tri-band radio and optional 5G WAN backhaul; the firmware channel is how the 802.11be feature set continues to mature beyond the ship date.

FortiCare tiers at a glance

FortiCare comes in three support tiers. This contract is the Premium tier; the table below describes what each level covers.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal (FortiGate only)

Who needs it

Organizations with a long infrastructure horizon: managed service providers supporting client sites, higher education campuses, enterprise branches with fixed five-year refresh cycles. A five-year term also makes budget sense if FortiCare pricing increases over time, since the rate is fixed at purchase. Premium covers the vast majority of support needs; the main reason to step up to Elite is if a 15-minute response SLA is required by policy.

Activation and delivery

The contract key is delivered electronically, usually within 0 to 1 business days of payment, to any country in the world. Register it against the AP’s serial number in the FortiCare portal and coverage starts immediately. No physical shipping, no customs considerations.

Term and renewal

The 1-year (FC-10-P243K-247-02-12) and 3-year (FC-10-P243K-247-02-36) terms are available for shorter planning cycles. For sites that need the 15-minute critical-issue response, the Elite tier covers the same FortiAP 243K in a matching 5-year length (FC-10-P243K-284-02-60).

Buying from DataCenter360.ca

As an authorized Fortinet Select Partner, DataCenter360.ca supplies FortiCare contracts electronically to businesses worldwide, normally same business day. Five-year orders are processed identically to shorter terms: we issue the contract, you register it, and the AP is covered for the full term from the registration date. Multi-AP orders can be combined into a single transaction.

Frequently Asked Questions

What does FortiCare Premium include for a FortiAP?

24×7 technical support, one-hour critical-issue response, firmware update entitlement, FortiCare portal asset management, and advance hardware replacement for the registered FortiAP 243K.

What does a 5-year term offer over shorter options?

A 5-year contract locks pricing for the AP’s expected service life, eliminates five annual renewal cycles, and removes the risk of coverage gaps from missed renewals. It is the lowest total admin overhead for long-running sites.

Can this be purchased outside Canada?

Yes. FortiCare licenses ship electronically worldwide. No physical goods are involved, so there are no shipping restrictions or import duties.

Which device does this contract cover?

The FortiAP 243K only (SKU prefix FC-10-P243K-). The contract is tied to one AP serial number in the FortiCare portal and cannot be transferred to a different model.

Is Priority RMA available alongside this contract?

Yes. Fortinet offers Priority RMA add-ons: next-calendar-day delivery (FC-10-P243K-210-02-60), 4-hour hardware delivery (-211-02-60), and 4-hour with onsite engineer (-212-02-60). These are separate SKUs that stack with FortiCare Premium.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-243K

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAP

MPN

FC-10-P243K-247-02-60

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