Fortinet FortiSwitch 248E FPOE FortiCare Essential Support for FortiSwitch, 5-Year (FC-10-W248E-314-02-60)

SKU: FC-10-W248E-314-02-60

Original price was: CAD$1,076.21.Current price is: CAD$896.84.

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FortiSwitch 248E-FPOE FortiCare Essential Support, 5-Year (FC-10-W248E-314-02-60): renewal-only 5-year support contract for the FS-248E-FPOE covering next-business-day critical response, return-and-replace RMA, firmware updates, and Fortinet Support portal access.
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Product description

The FC-10-W248E-314-02-60 is a 5-year FortiCare Essential support renewal for the FortiSwitch 248E-FPOE (FS-248E-FPOE), a 48-port full-PoE+ access switch with a 740W PoE budget spread across all 48 ports and 4x SFP uplinks. A 5-year term locks in continuous support at the lowest effective per-year cost and aligns the switch’s coverage to the full useful life of a typical access-layer deployment , eliminating renewal decisions until the next hardware refresh.

What it covers

FortiCare Essential (service code 314) is the entry-level FortiCare tier for the FS-248E-FPOE. It provides next-business-day response for critical issues, return-and-replace hardware RMA, firmware and security updates, access to the Fortinet online Support portal, and the asset management portal. The comparison below shows Essential alongside the Premium and Elite tiers.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Who needs it

The 5-year term is the right choice for organizations that deploy the FS-248E-FPOE as a long-term fixture in their access layer , large-floor PoE infrastructure for cameras, IP phones, and wireless APs where the full 740W budget is in continuous use. Finance, healthcare, and education environments with stable network topologies and multi-year capital plans benefit most: one contract covers the switch for its full operational cycle, and the FPOE capacity means no port is left unpowered during that span.

Activation & delivery

FC-10-W248E-314-02-60 is an electronic entitlement with worldwide delivery to the email address on the order. Activate the key at support.fortinet.com against your FS-248E-FPOE serial number. Early renewal stacks from the existing expiry date; no coverage gap is introduced. The 5-year period begins on activation and requires no further renewal action until that date.

One service vs the bundle

This contract covers FortiCare support on the FS-248E-FPOE unit only. FortiGuard subscription services and software add-ons are separate SKUs. Purchasing a 5-year Essential contract alongside a 5-year FortiGuard bundle on your controlling FortiGate aligns all expiry dates and removes the risk of mid-cycle lapses across the security stack over a long planning horizon.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. The 5-year term is the most cost-efficient way to maintain FortiCare Essential coverage on the FS-248E-FPOE, with the lowest per-year cost across the three available terms. Worldwide e-delivery means the key reaches you regardless of location. For enterprise-scale deployments covering multiple FS-248E-FPOE units, use the quote form for volume pricing.

Frequently asked questions

Is FC-10-W248E-314-02-60 available for a new FS-248E-FPOE purchase?
No. Service code 314 is a renewal-only SKU and applies only to an FS-248E-FPOE already registered in the Fortinet support portal. It cannot be ordered at the time of initial hardware purchase.
What happens to firmware updates if the 5-year contract lapses before renewal?
Once FortiCare coverage expires, access to new firmware releases through the Support portal is suspended. Renewing before the expiry date with a subsequent 5-year term restores access immediately and avoids any gap.
Does the 5-year Essential contract include any priority queue for critical cases?
Essential provides next-business-day response for critical issues. Priority queuing and 1-hour critical response are features of FortiCare Premium; 15-minute critical response is exclusive to Elite. The coverage level is the same across 1-year, 3-year, and 5-year Essential terms.
Can I apply FC-10-W248E-314-02-60 to a standard FS-248E (non-FPOE) or an FS-248E-POE unit?
No. This SKU is scoped specifically to the FS-248E-FPOE model. The FS-248E (no PoE) and FS-248E-POE (partial PoE) each have their own support SKUs. Verify the exact model code on your hardware before purchasing.
How does the FPOE designation affect the support contract?
The FPOE designation (Full PoE) identifies the hardware model and determines which support SKU applies. It does not change the scope of FortiCare services. The FS-248E-FPOE’s ability to deliver PoE on all 48 ports simultaneously is a hardware attribute; FortiCare covers the device as a unit regardless of PoE load.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-248E-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-W248E-314-02-60

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