Fortinet FortiSwitch 248E-POE FortiCare Premium, 5-Year (FC-10-WP248-247-02-60)

A 48-port PoE+ switch running cameras, access points, and IP phones around the clock leaves no margin for slow support response. The FortiSwitch-248E-POE anchors that infrastructure inside Fortinet’s Secure Fabric — and this 5-year FortiCare Premium contract (FC-10-WP248-247-02-60) keeps it covered by 24/7 Fortinet TAC engineers, advance hardware replacement, and uninterrupted firmware access right through year five.

What FortiCare Premium Covers for the FortiSwitch-248E-POE

FortiCare Premium is Fortinet’s full-coverage support tier for hardware in production. On the FortiSwitch-248E-POE, this 5-year contract includes:

• 24/7 telephone and web case submission to Fortinet TAC engineers
• Advance hardware replacement — a replacement unit ships before you return the failed switch
• All firmware updates, feature releases, and security patches for FortiSwitchOS
• Full access to the FortiCare portal, technical documentation, and knowledge base

FortiCare Support Tier Comparison

This product provides FortiCare Premium coverage. The table below compares the three FortiCare tiers for FortiSwitch hardware.

Who Orders a 5-Year Term

Five-year coverage fits organizations planning hardware lifecycles in advance. IT teams running the FortiSwitch-248E-POE in a stable access-layer environment — wiring closets with consistent uptime expectations — benefit from locking in support pricing and reducing annual renewal overhead. A single 5-year contract costs less per year than stacking five consecutive 1-year renewals and eliminates the risk of an inadvertent coverage gap.

Activation and Delivery

FC-10-WP248-247-02-60 is a software entitlement delivered electronically. Once your order is processed, Fortinet issues the contract license to your registered email address, typically within one business day. You register it against the FortiSwitch-248E-POE serial number through the FortiCare portal at support.fortinet.com. No physical shipment is required, and the contract is available to organizations in any country.

FortiCare Premium vs Priority RMA

FortiCare Premium includes advance hardware replacement, which covers most failure scenarios. For environments where the FortiSwitch-248E-POE is a critical aggregation point and every hour of downtime matters, Priority RMA (FC-10-WP248-210-02-60) is a complementary add-on that tightens the replacement shipment SLA to next-business-day or same-business-day. The two contracts run independently on the same serial number and serve different purposes: FortiCare Premium covers TAC access and firmware; Priority RMA shortens the physical replacement window.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner stocking FortiSwitch FortiCare contracts in 1-, 3-, and 5-year terms. Orders are processed the same business day and delivered electronically — no waiting on physical media. We confirm serial number compatibility and term alignment before invoicing, and we can bundle Priority RMA or other add-ons in a single quote. Reach out if you have multiple switches to cover or need help aligning renewal dates across your switch fleet.