Fortinet FortiSwitch 248E-POE FortiCare Premium, 3-Year (FC-10-WP248-247-02-36)

SKU: FC-10-WP248-247-02-36

Original price was: CAD$1,069.14.Current price is: CAD$862.21.

Save:19%You save CAD$144.87
FC-10-WP248-247-02-36 is a 3-Year FortiCare Premium support contract for the FortiSwitch 248E-POE, a 48-port switch with 24 PoE+ ports at 370 W. Covers 24/7/365 TAC access, 1-hour P1 response, and advance hardware replacement across a 3-year term without annual renewals. Delivered electronically worldwide.
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Product description

Securing three years of FortiCare Premium for the FortiSwitch-248E-POE with a single purchase keeps the switch consistently covered and removes the support renewal from annual IT planning. The FC-10-WP248-247-02-36 delivers 1,095 days of 24/7 TAC access, 1-hour P1 response, and next-business-day advance hardware replacement — practical assurance for a 48-port mixed-PoE switch that’s likely supporting phones, APs, and wired clients at the same time.

What FortiCare Premium Covers

This 3-Year contract covers the FortiSwitch-248E-POE with the full FortiCare Premium entitlement:

  • 24/7/365 telephone and web support from Fortinet TAC throughout the 3-year term
  • One-hour P1 incident response; next-business-day resolution target for P2/P3
  • Next-business-day advance hardware replacement for the covered unit
  • All FortiSwitchOS firmware updates, security advisories, and patch releases for three years
  • PSIRT coverage ensuring proactive notification for security vulnerabilities
  • Fortinet Support Portal: online case tracking, contract management, and asset registration
  • Priority RMA add-on eligibility (FC-10-WP248-210-02-36 sold separately)

Who Needs This Contract

Three-year support terms make sense when a switch is expected to serve its current role for the full hardware depreciation cycle. For a mixed-PoE deployment where the FortiSwitch-248E-POE feeds both standard wired clients and PoE devices, multi-year coverage avoids coverage gaps caused by missed annual renewals and typically reduces total cost compared to three consecutive 1-year contracts. It’s a straightforward choice for IT teams that want reliable access-layer support baked into a longer-range budget plan.

Activation and Delivery

After purchase, DataCenter360.ca sends the contract key by email, typically the same business day. Register it at support.fortinet.com with the switch serial number. Coverage activates immediately and runs for 1,095 days, with no renewal required during the term.

FortiCare Tier Comparison

This product is a FortiCare Premium contract. The table below summarises what each tier covers for FortiSwitch models so you can confirm Premium meets your requirements.

Feature Essential Premium Elite
Critical (P1) response 4 hours 1 hour 15 minutes
Phone & web support Business hours 24/7/365 24/7/365 dedicated TAC
Hardware replacement Next-business-day Next-business-day advance Same-day Elite RMA
Priority RMA add-on eligible ✓ (included)
Firmware, security patches, portal
Extended LTS & monitoring portal

Buying from DataCenter360.ca

DataCenter360.ca is an authorised Fortinet Select Partner and MSSP based in Canada, with worldwide electronic delivery. The FC-10-WP248-247-02-36 is in stock and ships as a digital key. To add Priority RMA coverage for the same 3-year window, the FC-10-WP248-210-02-36 is available alongside. Contact us for multi-unit pricing if you’re covering several FortiSwitch-248E-POE switches on the same renewal schedule.

Does this contract cover all FortiSwitch-248E-POE units I own, or just one?

Each FC-10-WP248-247-02-36 contract covers a single FortiSwitch-248E-POE unit. Multi-unit deployments each require their own contract. DataCenter360.ca can quote in bulk on request.

Can I apply FortiCare Premium to a switch that’s already in service without an active contract?

Yes. Fortinet allows FortiCare Premium to be added to an uncontracted switch that’s already deployed. Coverage activates from the registration date, so you’re covered from day one of the contract, not from the original purchase date.

What’s the difference between advance hardware replacement and Priority RMA?

Advance hardware replacement under Premium ships a replacement before you return the failed unit, eliminating the wait. Priority RMA is a separate add-on that further reduces delivery time. FortiCare Premium makes your switch eligible for that add-on; FortiCare Elite includes it by default.

How is the contract license key delivered?

DataCenter360.ca sends the contract key electronically, usually within the same business day. You register it at support.fortinet.com to activate coverage on your specific FortiSwitch-248E-POE serial number.

Does FortiCare Premium include firmware and security patch access?

Yes. All FortiSwitch firmware updates, security patches, and bug fixes are included for the duration of the contract. FortiSwitch OS is maintained to stay compatible with FortiGate FortiLink across every release.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-248E-POE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-WP248-247-02-36

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