Original price was: CAD$172.18.CAD$161.41Current price is: CAD$161.41.
The FC-10-WP248-314-02-12 is a 1-year FortiCare Essential support renewal for the FortiSwitch 248E-POE (FS-248E-POE), a 48-port GE switch with 24 PoE+ ports and a 370W PoE budget. Renewing annually keeps your support entitlement current without a multi-year commitment, giving your team the option to reassess coverage levels or hardware each year. This contract is available as a renewal only and cannot be ordered at the time of a new hardware purchase.
FortiCare Essential (svc code 314) provides a defined set of support entitlements for the FS-248E-POE. Critical issues receive a next-business-day response. Hardware failures are handled through a return-and-replace RMA process: you ship the failed unit back and receive a replacement after Fortinet receives it. The contract also includes access to firmware updates, Fortinet’s online support tools, and the asset management portal for tracking your registered devices. The comparison table below shows how Essential stacks against Premium and Elite tiers.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | — |
This renewal is suited to organizations running the FS-248E-POE in lower-criticality switching roles where a next-business-day support response is acceptable. The FS-248E-POE is a cost-effective choice for mixed-density PoE environments: 24 of its 48 ports deliver PoE+, covering IP phones, access points, and cameras without paying for full per-port power across all 48 ports. Teams that have sized their PoE deployment to match the 370W budget and can tolerate a return-based RMA timeline are the primary audience for Essential-tier coverage.
After purchase, Fortinet delivers the license key electronically to the email address on the order. Delivery is worldwide and typically within one business day. Activate the contract by logging in to the Fortinet Support portal at support.fortinet.com, locating the registered FS-248E-POE asset, and applying the key. No physical media is shipped. Keep a copy of the key in your asset records before activating.
FC-10-WP248-314-02-12 covers support only. It does not include FortiGuard security subscription services. If your FS-248E-POE is managed through FortiLink and participates in a fabric topology, security feed subscriptions are licensed separately on the upstream FortiGate. Verify your FortiGuard entitlements on that device independently; this renewal keeps the switch’s support contract active without modifying any other license on the network.
DataCenter360.ca is an authorized Fortinet Select Partner. Ordering FC-10-WP248-314-02-12 through this store means purchasing directly from a channel partner with access to Fortinet’s licensing infrastructure. The 1-year term is the right choice when you want to maintain annual flexibility on your support tier or hardware refresh plans. Place your order online and the key is delivered electronically, no shipping required, to any location worldwide.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-248E-POE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-WP248-314-02-12 |
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