Fortinet FortiSwitch 248E POE FortiCare Essential Support for FortiSwitch, 5-Year (FC-10-WP248-314-02-60)

SKU: FC-10-WP248-314-02-60

Original price was: CAD$860.90.Current price is: CAD$717.42.

Save:17%You save CAD$103.96
FortiSwitch 248E-POE FortiCare Essential Support 5-Year (FC-10-WP248-314-02-60) is a renewal-only service contract providing next-business-day response, return-and-replace RMA, firmware updates, and Fortinet Support portal access for the FS-248E-POE across a five-year term.
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Product description

FC-10-WP248-314-02-60 provides five years of uninterrupted FortiCare Essential support for the FortiSwitch 248E-POE (FS-248E-POE) in one purchase. For organizations planning to run the FS-248E-POE through its full operational lifecycle, the 5-year term delivers the lowest per-year support cost in the Essential tier and eliminates five annual renewal actions. The FS-248E-POE serves mixed-density switching environments where 24 of the 48 GE ports carry PoE+ loads within a 370W budget, avoiding the higher cost of a full 48-port PoE switch. This SKU is available as a renewal only and cannot be added to a new hardware order.

What it covers

FortiCare Essential (svc code 314) entitles the registered FS-248E-POE to next-business-day response on critical issues, return-and-replace RMA for hardware failures, access to all firmware releases published during the contract term, and use of Fortinet’s online support tools and asset management portal. All of these entitlements remain active for the full five-year period without any renewal action required. The comparison table below shows where Essential stands relative to the Premium and Elite tiers.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Who needs it

The 5-year term is the right fit for IT environments with a stable, long-term deployment of the FS-248E-POE, where the unit is not expected to be replaced within the contract window. The FS-248E-POE’s partial-PoE design, with 24 PoE+ ports and a 370W budget, fits office and campus environments that power a known set of endpoints: access points, IP phones, or cameras that occupy a predictable fraction of the port count. Organizations that have right-sized the switch to their PoE load and are confident in a 5-plus year hardware lifespan get the best value from this term.

Activation & delivery

The license key is delivered electronically to the email address on the order. Delivery is worldwide with no physical shipment. To activate, log in to the Fortinet Support portal at support.fortinet.com, locate the registered FS-248E-POE, and apply the key. The 5-year entitlement is added from the current contract expiry date. Record the key in your asset management system before activating, so it is available if re-entry is ever needed.

One service vs the bundle

FC-10-WP248-314-02-60 covers hardware support for the FS-248E-POE only. FortiGuard security subscriptions are separate and, in a FortiLink fabric, are licensed on the managing FortiGate rather than the switch itself. This 5-year contract has no effect on any FortiGuard entitlement or any other device on the network. Verify security subscription expiry dates on the upstream FortiGate independently of this renewal.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner offering the 5-year FC-10-WP248-314-02-60 through Fortinet’s authorized licensing channel. The 5-year term is the best choice for teams that want to minimize procurement overhead over the switch’s operational life and capture the lowest per-year cost within the Essential tier. The key is delivered by email with no geographic restriction, making it available to customers in any country. No shipping, no delays, and no need to revisit this contract for five years after activation.

Frequently asked questions

Can I order FC-10-WP248-314-02-60 for a switch I am purchasing today?
No. This SKU is renewal-only. It applies to an FS-248E-POE that already has or previously held a valid FortiCare entitlement. A new hardware purchase requires a different initial support SKU at the time of sale.
Does the 5-year term provide a lower per-year cost than the 1-year or 3-year options?
Yes. Across the Essential tier for the FortiSwitch 248E-POE, the 5-year SKU (FC-10-WP248-314-02-60) carries the lowest annualized cost. Customers committing to the full 5-year term pay less per year of coverage than those purchasing successive 1-year renewals.
What RMA process applies under this contract?
FortiCare Essential uses return-and-replace RMA for the full 5-year term. If the FS-248E-POE fails, you return the defective unit to Fortinet and receive a replacement after it is received. Advance replacement is available under the Premium and Elite tiers.
Does the Essential contract cover PoE-related hardware failures on the switch?
Yes. The contract covers the complete FS-248E-POE unit, including the PoE subsystem that powers the 24 PoE+ capable ports. There is no separate entitlement required for PoE port coverage; it is part of the hardware under this support contract.
Can the 5-year term be transferred if the switch is sold or reassigned?
Support contracts are typically tied to the registered device serial number in the Fortinet Support portal. Transfers to a new owner or site are subject to Fortinet’s transfer policies. Contact Fortinet support or DataCenter360.ca if you need to reassign a contract to a different registered organization.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-248E-POE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-WP248-314-02-60

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