Fortinet FortiSwitch 1024E FortiCare Essential Support for FortiSwitch, 3-Year (FC-10-S1E24-314-02-36)

A FortiSwitch 1024E deployed at the spine or aggregation layer typically serves five to seven years before replacement, long enough that a single 3-year renewal often covers the midpoint of the unit’s working life. FC-10-S1E24-314-02-36 locks in FortiCare Essential for 36 months, consolidating three annual renewal transactions into one purchase and keeping firmware access uninterrupted through that window without requiring annual procurement action.

What it covers

FortiCare Essential on FC-10-S1E24-314-02-36 delivers firmware and FortiSwitch OS updates for the FS-1024E, the Fortinet Support Portal and asset management tools, return-and-replace RMA, and next-business-day critical-issue response through the support portal, all active for 36 consecutive months from the contract start date. Firmware access is particularly relevant for the 1024E: as a high-density 25GE switch, it receives OS updates that address security advisories alongside throughput and stability improvements. Telephone support, advanced replacement, and Priority RMA add-on eligibility are not included at the Essential tier.

Who needs it

This SKU targets FS-1024E owners past the initial hardware warranty period who want support continuity without annual renewal overhead. The three-year term is well matched to organizations mid-lifecycle on their 1024E — past initial deployment but not yet planning replacement. It also suits teams whose procurement processes make annual renewals administratively burdensome. This is a renewal-only contract and cannot be purchased with a new unit; buyers should confirm the unit’s current support expiry date before ordering to avoid a coverage gap or an unintended overlap.

Activation & delivery

FC-10-S1E24-314-02-36 is delivered electronically by email. After payment, Fortinet issues a license key registered to the FS-1024E serial number through the Fortinet Support Portal, activating the 36-month term. No physical media or shipment is involved. This renewal is available to FS-1024E owners worldwide with no regional restrictions.

One service vs the bundle

Before committing to 36 months at the Essential level, confirm the tier meets your response-time and RMA requirements. For a spine switch, the absence of telephone support and advanced replacement over a three-year horizon is worth reviewing against FortiCare Premium. The table below compares all three tiers.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner with worldwide fulfillment capability. A 3-year Essential renewal for the FS-1024E is a meaningful maintenance commitment; if you want to compare the 3-year Essential price against a 3-year Premium contract before deciding, contact us and we will provide both figures. Orders are processed on business days with electronic delivery to your registered email address.

Frequently asked questions