Fortinet FortiSwitch 124G FPOE FortiCare Essential Support for FortiSwitch, 1-Year (FC-10-S24GF-314-02-12)

When your FortiSwitch 124G FPOE is already deployed and carrying PoE+ traffic across 24 ports, keeping its firmware current and its RMA path clear is straightforward maintenance. This 1-year FortiCare Essential contract does exactly that: it renews portal access, entitles the switch to firmware releases, and keeps return-and-replace RMA coverage active for twelve months. A one-year term suits teams that want annual budget flexibility or are evaluating whether to extend the switch’s service life before committing to a longer horizon.

What it covers

FortiCare Essential (service code 314) for the FortiSwitch 124G FPOE includes:

• Firmware updates for the full 1-year term
• Access to Fortinet’s online support tools and asset management portal
• Return-and-replace hardware RMA (ship the defective unit, receive a replacement)
• Next-business-day response to critical issues via the online portal

Telephone support and advance RMA replacement are not included in Essential; those are available under FortiCare Premium or Elite. The comparison table below shows where Essential sits against the higher tiers.

Who needs it

This SKU is the right fit for organizations that already own a FortiSwitch 124G FPOE and whose existing FortiCare contract is expiring or has lapsed. It suits IT teams who handle day-to-day issues independently and rely on Fortinet’s portal for firmware and asset tracking rather than needing phone-in support. If your switch powers PoE+ devices across a smaller office or branch location and your budget cycle is annual, the 1-year term matches that rhythm without over-committing to a multi-year contract.

Activation and delivery

FC-10-S24GF-314-02-12 is an electronic license delivered worldwide. After your order is confirmed, Fortinet issues a license key to the registered account email. Activation is completed through the Fortinet Support Portal by attaching the contract to the switch’s serial number. There is no physical shipment. Delivery typically occurs within one business day of order processing; DataCenter360.ca will confirm your order and relay any account requirements if your device is not yet registered in the portal.

One service vs the bundle

Purchasing FortiCare Essential as a standalone renewal gives you control over which coverage tier each switch carries. The table below compares Essential to Premium and Elite so you can decide whether to upgrade at renewal time.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. Annual renewals purchased here are genuine contracts, not grey-market keys. Because the 1-year term comes up for renewal every twelve months, many customers set a calendar reminder and renew through the same account to keep their asset portal history continuous. If you are unsure whether your switch’s current contract has lapsed or how much time remains, contact us before ordering and we can help look it up.

Frequently asked questions