Original price was: CAD$11,735.23.CAD$9,363.21Current price is: CAD$9,363.21.
A FortiGate 2201E anchoring a regulated data center rarely gets to just ship a dead unit back to the vendor. That is the gap this SKU closes: a 3-year Secure RMA subscription for the FortiGate 2201E that keeps a failed appliance on-site with DataCenter360.ca customers instead of routing it back to Fortinet for inspection.
Secure RMA layers onto the standard FortiCare RMA process. High-end appliances like the FortiGate 2201E hold configuration data on solid-state storage that cannot be pulled without voiding the warranty. Under a standard RMA, the faulty box travels back to Fortinet. Under Secure RMA, Fortinet ships a replacement and the defective unit stays put, so configuration state, key material, and traffic logs never leave the building. This subscription locks that entitlement in for three years on a single FC-10-F22E1 (2201E) appliance.
This fits deployments where a hardware unit leaving the premises is itself the problem: banks and payment processors, defense and government networks, healthcare systems bound by data-residency rules, or any FortiGate 2201E site operating under a chain-of-custody policy. If an auditor would flag a failed appliance being shipped off-site, Secure RMA removes that exposure for the length of the term.
Secure RMA rides on top of whatever FortiCare RMA entitlement the device already carries. The table below breaks down how RMA handling differs by FortiCare tier on the FortiGate 2201E.
| Included Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
A FortiGate 2201E covered only by Essential-tier support gets return-and-replace RMA with no Priority RMA eligibility, so Secure RMA pairs best with a Premium or Elite FortiCare contract already active on the device.
This is an electronic license. After checkout, DataCenter360.ca registers the entitlement against the FortiGate 2201E’s serial number in the Fortinet support portal, typically the same business day. Nothing physical ships for the license itself. Because activation ties to the device serial rather than a shipping address, this subscription sells and delivers worldwide, not just Canada.
The FortiGate 2201E also lists Next Calendar Day, 4-Hour Courier, and 4-Hour Courier with On-Site Engineer Priority RMA options, plus FortiCare Premium and Elite support tiers, each sold as its own SKU. Secure RMA solves data custody; it does nothing to speed up replacement shipping on its own. Pair it with a Priority RMA subscription if faster turnaround matters as much as keeping the hardware in-house.
DataCenter360.ca is a Fortinet Select Partner and registers FortiGate 2201E license orders directly against the device serial, usually confirming the same business day. Not sure which RMA tier or term lines up with the FortiCare contract already on this unit? Ask before ordering and we will walk through it.
Yes. Licensing is electronic and delivered worldwide; hardware residency does not affect this SKU since no physical unit ships as part of the subscription. Country-level Secure RMA program availability can vary, so confirm with your Fortinet account manager for locations outside standard coverage.
No. Secure RMA is an add-on that changes how a defective unit is handled during an RMA; it does not include the technical support, response times, or portal access that come from a FortiCare Essential, Premium, or Elite contract on the FortiGate 2201E.
Fortinet ships a replacement unit and the defective FortiGate 2201E stays with the customer instead of being returned, protecting any configuration or data stored on its non-removable solid-state media.
Secure RMA governs data custody, not shipping speed. If next-calendar-day or 4-hour courier replacement timing is also required, add a separate Priority RMA SKU for the FortiGate 2201E alongside this subscription.
This subscription covers 3 years of Secure RMA coverage from the activation date. DataCenter360.ca can quote 1-year and 5-year terms for the same FortiGate 2201E Secure RMA service if a different commitment length fits your renewal cycle better.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-2201E |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-F22E1-301-02-36 |
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