Fortinet FortiGate 2201E Secure RMA Service, 5-Year (FC-10-F22E1-301-02-60)

When a FortiGate 2201E fails inside a data center handling regulated or classified traffic, the last thing a security team wants is that unit shipped back to Fortinet with its storage still intact. That is the exact scenario this SKU covers: a 5-year Secure RMA subscription for the FortiGate 2201E that lets DataCenter360.ca customers keep the defective hardware on-site instead of returning it.

What it covers

Secure RMA is an add-on to the standard FortiCare RMA process. Fortinet’s high-end appliances, including the FortiGate 2201E, store configuration data on solid-state media that cannot be removed without voiding the warranty. Under a normal RMA, that faulty unit ships back to Fortinet. Under Secure RMA, Fortinet ships the replacement and the defective unit never leaves the customer’s premises, so no configuration, key material, or traffic logs travel outside the building. This subscription locks that entitlement in for five years on a single FC-10-F22E1 (2201E) device.

Who needs it

This is built for environments where hardware leaving the building is itself a compliance problem: financial data centers, government and defense networks, healthcare infrastructure, or any FortiGate 2201E deployment under a data-residency or chain-of-custody policy. If a failed appliance being physically removed from your facility would trigger an audit finding, Secure RMA closes that gap.

FortiCare RMA and Priority RMA levels

Secure RMA sits on top of a device’s underlying FortiCare RMA entitlement. The table below summarizes how RMA handling differs by FortiCare tier on the FortiGate 2201E.

A FortiGate 2201E running Essential-tier support only gets return-and-replace RMA with no add-on eligibility, so Secure RMA delivers the most value alongside a Premium or Elite FortiCare contract already in place on the device.

Activation & delivery

This is an electronic license: after checkout, DataCenter360.ca registers the entitlement against the FortiGate 2201E’s serial number in the Fortinet support portal, typically same-day. There is nothing to ship for the license itself. Because activation is tied to the device serial, not a physical location, this subscription is sold and delivered worldwide, not restricted to Canada.

One service among several for this model

The FortiGate 2201E also has Next Calendar Day, 4-Hour Courier, and 4-Hour Courier with On-Site Engineer Priority RMA options, plus FortiCare Premium and Elite support tiers, each sold separately. Secure RMA addresses data custody specifically; it does not speed up delivery on its own; pair it with a Priority RMA SKU if faster replacement timing matters as much as non-return handling.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and processes FortiGate 2201E license orders directly against the customer’s device serial, with confirmation sent the same business day in most cases. Reach out before ordering if you are not sure which RMA tier or term matches an existing FortiCare contract on this appliance.