Fortinet FortiSwitch 248E POE FortiCare Elite Support, 3-Year (FC-10-WP248-284-02-36)

Three years is the typical planning horizon for a campus access-layer deployment, and FC-10-WP248-284-02-36 aligns your FortiSwitch 248E PoE support to that same window. A single purchase locks in FortiCare Elite coverage through the core operating years of your switch — eliminating the annual renewal cycle and the risk of a lapse if a procurement period slips. Priority TAC, named escalation contacts, firmware access, and advance hardware replacement are all included from day one through month thirty-six.

What it covers

FortiCare Elite at the 3-year term delivers the full Elite entitlement set for your FortiSwitch 248E PoE across three consecutive years: around-the-clock Technical Assistance Center access with priority case routing, named escalation engineers for critical incidents, root cause analysis, advance hardware replacement with a 4-hour SLA in eligible regions, and access to every firmware and software update Fortinet releases for the FS-248E during those three years. Coverage is continuous — there is no gap between year one and year two or year two and year three.

Who needs it

Organizations that plan switch infrastructure on 3-year refresh cycles benefit most from this term. When the FS-248E serves a campus building, warehouse, or branch office where uptime directly affects operations, locking in three years of Elite support removes renewal risk. IT managers responsible for dozens of FortiSwitch units also find that multi-year contracts reduce administrative overhead compared to tracking staggered annual renewals across a large estate.

Activation & delivery

FC-10-WP248-284-02-36 is an electronic license delivered worldwide via email. Register the Fortinet-issued key against your FortiSwitch 248E PoE serial number in the Fortinet Support Portal and the three-year Elite entitlement activates immediately. No physical shipment is involved. The electronic delivery process is the same regardless of your country, and the key is typically available the same business day as your order.

One service vs the bundle

This is a standalone support contract for the FortiSwitch 248E PoE — FortiCare Elite coverage, and nothing else. FortiGuard security subscriptions and FortiSwitch cloud management licenses are sold separately. Purchasing support and security feeds independently gives your team flexibility to set different renewal windows for each, which is useful when subscriptions across a mixed Fortinet estate expire on different dates. The 3-year Elite contract does not restrict what security services you pair with it.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-WP248-284-02-36 is fulfilled by Fortinet directly, so the license carries full Elite entitlements from the moment you register it. For multi-switch deployments where you need FortiCare Elite across several FS-248E units, DataCenter360.ca can assist with quantity purchasing and help align contract end dates so future renewals fall on the same schedule. Electronic delivery applies worldwide, with no geographic restrictions on this license.

Frequently asked questions