Fortinet FortiSwitch 1024E FortiCare Elite Support, 5-Year (FC-10-S1E24-284-02-60)

SKU: FC-10-S1E24-284-02-60

Original price was: CAD$17,425.78.Current price is: CAD$13,903.55.

Save:20%You save CAD$2551.96
FC-10-S1E24-284-02-60 is a 5-year FortiCare Elite Support contract for the FortiSwitch 1024E, delivering 24×7 TAC access, advance hardware replacement, priority queuing, and firmware updates worldwide via electronic delivery.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
Fortinet Select Partner
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  Licensing available worldwide — delivered electronically to any country

Product description

When a FortiSwitch 1024E is deployed in a stable campus or data center access layer with a long expected service life, FC-10-S1E24-284-02-60 covers five full years of Elite-tier support in a single purchase. At $10,073.54 for the 60-month term, this contract eliminates four renewal cycles, fixes support costs for the depreciation life of the switch, and guarantees priority TAC access and advance hardware replacement every year without revisiting procurement.

What it covers

The 60-month term provides continuous 24×7 TAC access, next-business-day advance hardware replacement, priority ticket routing ahead of standard and premium-tier cases, and full access to every firmware release and security patch Fortinet publishes for the FortiSwitch 1024E across all five years. Coverage is uninterrupted; there is no annual reactivation and the advance replacement SLA does not degrade at year four or five.

Who needs it

Large enterprises, government agencies, and education institutions with long infrastructure refresh cycles and multi-year procurement windows are the primary buyers of the 5-year term. It also fits organizations operating under compliance frameworks where auditors require documented, continuous vendor support coverage, since a single 60-month contract produces a clear unbroken support record without annual renewal gaps.

Activation & delivery

Purchase generates an electronic license key fulfilled by Fortinet through DataCenter360.ca. Register the key to the specific FS-1024E serial number in the Fortinet Support Portal; the full 60-month term activates on that date. No physical media is shipped. Delivery is worldwide and the entire process is completed online.

One service vs the bundle

FortiCare Elite Support is a support contract, not a security or threat intelligence subscription. Organizations that also need FortiGuard network security services for the FS-1024E must purchase those separately. Pairing FC-10-S1E24-284-02-60 with a matching 5-year FortiGuard subscription gives the most complete long-term coverage package and aligns both expirations to the same date.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. For a 5-year commitment at this price point, the team provides formal purchase order quotes, assists with co-termination planning across multiple FS-1024E units or other Fortinet devices on the same site, and coordinates key fulfillment through official Fortinet channels. Reach out before ordering if you need documentation for a procurement or compliance review.

Frequently asked questions

Can a 5-year FortiCare Elite contract be cancelled early for a refund?
FortiCare contracts are generally non-refundable once activated. Verify cancellation terms with DataCenter360.ca before completing the purchase if early termination is a concern for your organization.
Does the advance hardware replacement SLA stay the same through all five years?
Yes. The next-business-day advance hardware replacement SLA applies throughout the full 60-month term. Contract age does not affect the replacement commitment.
What if I replace my FortiSwitch 1024E with a new unit before the 5-year contract ends?
The remaining contract term is tied to the original serial number. Transferring coverage to a replacement unit requires a Fortinet transfer process. DataCenter360.ca can guide you through the steps and any associated requirements.
Does FortiCare Elite at 5 years include access to the Fortinet Support Portal and knowledge base?
Yes. All FortiCare tiers, including Elite, include access to the Fortinet Support Portal, online knowledge base, firmware download center, and published technical documentation for the FortiSwitch 1024E.
Is FortiCare Elite the highest available support tier for the FortiSwitch 1024E?
Yes. FortiCare Elite (svc_code 284) is Fortinet’s top-tier support contract for the FS-1024E, offering faster response targets, advance hardware replacement, and priority queuing above FortiCare Premium and FortiCare Essential.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-1024E

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S1E24-284-02-60

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