Fortinet FortiSwitch T1024F FPOE FortiCare Elite Support, 1-Year (FC-10-TF124-284-02-12)

SKU: FC-10-TF124-284-02-12

Original price was: CAD$3,801.08.Current price is: CAD$3,098.71.

Save:18%You save CAD$508.89
FC-10-TF124-284-02-12 is a 1-Year FortiCare Elite Support contract for the FortiSwitch T1024F-FPOE, delivering 24×7 TAC access and 4-hour onsite advance hardware replacement to network teams worldwide.
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Product description

Network teams that want to evaluate FortiCare Elite Support without a multi-year commitment now have a clear entry point. FC-10-TF124-284-02-12 covers one full year of Fortinet’s highest-tier support on the FortiSwitch T1024F-FPOE, a 24-port 10GE SFP+ distribution switch with full PoE+ capability for powering APs, IP cameras, and VoIP endpoints. The 1-year term keeps budget cycles flexible while still providing the 4-hour onsite RMA SLA that makes Elite meaningfully different from standard FortiCare tiers.

What it covers

FortiCare Elite Support (service code 284) provides 24×7 access to Fortinet TAC engineers with priority case routing and premium case handling. If the FortiSwitch T1024F-FPOE fails, Fortinet ships a replacement unit and dispatches an onsite technician within 4 hours of case validation, minimizing downtime in distribution-layer deployments where the switch carries PoE loads for dozens of endpoints. The contract also includes proactive firmware notifications so your team learns about critical updates before they become incidents. FortiCare Elite does not include FortiGuard threat intelligence or security feed licenses, which are separate subscriptions.

Who needs it

This contract suits IT teams running the FS-T1024F-FPOE in environments where PoE-powered endpoints, such as wireless access points or security cameras, depend on continuous uplink availability. A 4-hour onsite RMA guarantee is particularly relevant in campus distribution closets, medical facilities, or manufacturing floors where a switch failure translates directly to operational disruption. Organizations that are new to FortiCare Elite or are piloting it alongside an existing support framework will find the 1-year term a practical way to validate response times and service quality before committing further.

Activation & delivery

FC-10-TF124-284-02-12 is an electronic license delivered by email anywhere in the world. After purchase, Fortinet generates an entitlement record tied to the FortiSwitch T1024F-FPOE serial number. Activation is completed through the FortiCare Support Portal by registering the contract key against the device. No customs clearance, no physical shipment, and no regional restriction applies to the license itself. The 1-year coverage period begins on the activation date.

One service vs the bundle

FC-10-TF124-284-02-12 is a standalone support contract, not a bundle. It covers hardware replacement and TAC access only. If your FortiSwitch T1024F-FPOE also requires FortiGuard security services or FortiCloud management entitlements, those must be purchased as separate SKUs. Keeping support and security licenses separate lets you renew or upgrade each layer independently, which is practical for teams with annual budget reviews or staggered renewal cycles.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner selling FC-10-TF124-284-02-12 to organizations worldwide. The 1-year term is available for immediate order with electronic delivery. If you are piloting the FS-T1024F-FPOE or simply prefer annual renewal flexibility, this SKU lets you start Elite-level coverage without a long-term commitment. Contact DataCenter360.ca for volume pricing or to align the contract start date with an existing renewal schedule.

Frequently asked questions

What is the RMA SLA for FC-10-TF124-284-02-12?
FortiCare Elite guarantees advance hardware replacement with a 4-hour onsite technician dispatch after Fortinet validates the failure. This is the fastest hardware replacement SLA Fortinet offers and applies to the FortiSwitch T1024F-FPOE covered by this contract.
Does this contract include FortiGuard security licenses?
No. FC-10-TF124-284-02-12 covers TAC support and hardware replacement only. FortiGuard threat intelligence subscriptions are sold separately under different service codes.
Can I upgrade to a 3-year or 5-year Elite contract later?
Yes. When FC-10-TF124-284-02-12 expires, you can renew with a longer-term Elite contract such as FC-10-TF124-284-02-36 (3-Year) or FC-10-TF124-284-02-60 (5-Year). Contact DataCenter360.ca before expiry to avoid a gap in coverage.
Is this license usable outside Canada?
Yes. FortiCare Elite Support is an electronic entitlement with no geographic restriction. FC-10-TF124-284-02-12 can be registered and activated on a FortiSwitch T1024F-FPOE located anywhere in the world.
How does Elite differ from FortiCare Premium on the T1024F-FPOE?
FortiCare Premium offers next-business-day advance hardware replacement. FortiCare Elite upgrades that to a 4-hour onsite RMA SLA, priority TAC case handling, and proactive firmware notifications. For a high-density PoE switch carrying production traffic, the faster hardware response is the primary reason to choose Elite.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-T1024F-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-TF124-284-02-12

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