Original price was: CAD$3,994.62.CAD$3,256.48Current price is: CAD$3,256.48.
An RMA claim on a FortiGate 1001F rarely happens on a convenient Tuesday morning. The FortiGate 1001F 1-Year Next Calendar Day Delivery Priority RMA Service (FC-10-F1K1F-210-02-12) closes that gap: it upgrades the standard business-day replacement window under FortiCare Premium or FortiCare Elite to next calendar day shipping, weekends and holidays included, for one year. It requires an active FortiCare Premium or Elite contract on the same appliance and is delivered electronically worldwide as an add-on entitlement, with no hardware in the box.
FortiCare Premium and Elite both include advanced hardware replacement on a next-business-day basis, meaning Fortinet ships the replacement unit ahead of the faulty one being returned. This Priority RMA add-on removes the “business day” qualifier from that promise, so a failure that hits late Friday or over a long weekend still triggers dispatch the next calendar day instead of sitting until Monday. On a FortiGate 1001F running at the core of a network handling 19 Gbps of IPS throughput, that difference in hours can outweigh the cost of the add-on itself.
The entitlement is scoped to one year and runs alongside the underlying FortiCare Premium or Elite contract term. It changes only the RMA shipping window; support hours, response SLAs, and firmware/tools access continue to follow whichever FortiCare tier is active on the unit.
This add-on suits teams that already carry FortiCare Premium or Elite on a FortiGate 1001F and want the tightest possible physical replacement path for the first year of the deployment, common in HA pairs guarding production traffic, colocation racks with no local spare, or any site where a weekend without a firewall is not an option. If the unit does not yet have FortiCare Premium or Elite in place, that base contract needs to be purchased first: Priority RMA rides on top of an existing support tier rather than replacing it.
Fortinet ties the speed of hardware replacement to the FortiCare tier attached to the device. The table below shows what each tier includes before this Priority RMA add-on is layered on:
| Coverage | FortiCare Essential | FortiCare Premium | FortiCare Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
This is an electronic entitlement tied to the FortiGate 1001F’s serial number. Once ordered, Fortinet attaches the one-year Priority RMA add-on to the unit’s existing FortiCare Premium or Elite record; there’s no physical shipment or box to wait for. Delivery is confirmation by email, worldwide, typically inside one business day of purchase.
DataCenter360.ca fulfills this Priority RMA upgrade for the FortiGate 1001F the same way as every other Fortinet license: electronically, applied straight to your unit’s serial number after checkout. Not certain whether your 1001F already has FortiCare Premium or Elite active? Our team can check the contract status before the RMA upgrade ships so it attaches correctly on the first try.
It requires an active FortiCare Premium or FortiCare Elite contract on the same FortiGate 1001F. Without one of those in place, there is no advanced replacement window for this add-on to speed up.
Standard advanced replacement under Premium or Elite ships the next business day. This add-on drops the business-day limit, so weekends and holidays count too, and the replacement unit ships the next calendar day no matter when the failure occurs.
Yes. This is an electronic entitlement available worldwide; DataCenter360.ca processes FortiCare and RMA add-ons for FortiGate 1001F units regardless of the customer’s country.
No. FortiCare Elite’s 15-minute critical-issue response is a support SLA, separate from how fast a replacement unit ships. This add-on only changes RMA shipping speed, and it works on top of either Premium or Elite.
This SKU covers a 1-year term aligned to the underlying FortiCare Premium or Elite contract length. Renewal follows the same path as the base FortiCare renewal, through DataCenter360.ca or your Fortinet partner of record.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-1001F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-F1K1F-210-02-12 |
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