Original price was: CAD$19,973.11.CAD$15,936.00Current price is: CAD$15,936.00.
A FortiGate 1001F sitting at the core of a data center or campus edge cannot afford a multi-day wait for a replacement chassis. The FortiGate 1001F 5-Year Next Calendar Day Delivery Priority RMA Service (FC-10-F1K1F-210-02-60) upgrades the standard RMA path on this appliance to next calendar day replacement shipping for five years, including weekends and holidays. It requires an active FortiCare Premium or FortiCare Elite contract on the same unit and ships electronically worldwide as an add-on entitlement, no hardware included.
Standard FortiCare Premium and Elite already include advanced hardware replacement on a next-business-day basis: Fortinet ships the replacement unit before the faulty one is returned. This Priority RMA add-on tightens that window further by removing the business-day restriction, so a failure on a Friday night or over a long weekend still triggers next calendar day dispatch rather than waiting until the next business day. For a FortiGate 1001F handling 19 Gbps of IPS throughput at the network core, that difference matters when downtime carries a real cost per hour.
The entitlement runs for five years and renews with the term of the underlying FortiCare contract. It does not change support hours, ticket response times, or software update access; those stay governed by whichever FortiCare tier (Premium or Elite) is active on the device.
This add-on fits organizations that already have FortiCare Premium or Elite on a FortiGate 1001F and want the fastest possible physical replacement path, typically HA pairs protecting production traffic, colocation deployments without on-site spares, or environments where a weekend outage is not acceptable. If the unit does not yet carry FortiCare Premium or Elite, that base contract needs to be in place first; Priority RMA is an enhancement to an existing support tier, not a standalone replacement for it.
Fortinet ties hardware replacement speed to the FortiCare tier on the device. The table below summarizes what each tier includes before this Priority RMA add-on is applied:
| Coverage | FortiCare Essential | FortiCare Premium | FortiCare Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
This is an electronic entitlement tied to the FortiGate 1001F’s serial number. Once purchased, Fortinet attaches the five-year Priority RMA add-on to the unit’s existing FortiCare Premium or Elite record; no physical shipment or hardware change is involved. Delivery is confirmation by email, worldwide, typically within one business day of order.
DataCenter360.ca is an authorized Fortinet Select Partner, and this Priority RMA add-on for the FortiGate 1001F ships the same way every other Fortinet license does here: electronically, with the entitlement applied to your serial number after checkout. If you’re not sure whether the 1001F already carries FortiCare Premium or Elite, our team can confirm the contract status before you order the RMA upgrade so it activates correctly the first time.
It requires an active FortiCare Premium or FortiCare Elite contract on the same FortiGate 1001F. Without one of those, Fortinet has nothing to attach the faster RMA window to.
Standard advanced replacement under Premium or Elite ships the next business day. This add-on removes the business-day limitation, so weekends and holidays are covered, and dispatch happens the next calendar day regardless of when the failure occurs.
Yes. Licensing and service entitlements are electronic and available worldwide; DataCenter360.ca fulfills FortiCare and RMA add-ons for FortiGate 1001F units regardless of the customer’s country.
No. FortiCare Elite’s 15-minute critical-issue response is a support SLA, separate from RMA shipping speed. This add-on only affects how fast a replacement unit ships; it works on top of either Premium or Elite.
This SKU covers a 5-year term aligned to the underlying FortiCare Premium or Elite contract length. Renewal is handled the same way as the base FortiCare renewal, through DataCenter360.ca or your Fortinet partner of record.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-1001F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-F1K1F-210-02-60 |
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